Question about Dell (1G055) CD-RW/DVD-ROM (Combo) Burner

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Dell Cd/Dvd burner not working properly

My Dell computer is only a year old. The "d" drive works fine, but the "e" drive below it just started acting up. I generally burn dvd's using Intervideo DVD copy and cd's through iTunes. The drive will read both CD's and DVD's, but it will not burn or play them. I used a drive cleaner disc which fixed the problem for a few days, but it's back to doing the same thing. Any suggestions? Thanks.

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  • Sallysue Nov 11, 2007

    I have a Dell Computer with a combo drive and seem that I can not burn Audio Cd's that I downloaded on my compter. i als call the Techincal Support and they did not seem to help me. So I need help trying to find a burner for my computer....

  • Ben1824 Mar 07, 2008

    My Dell Inspiron 6400 is only about a year old. The CD / DVD - ROM / write drive has stopped reading ordinary CD's and some CD & DVD - ROMs. Any ideas?

  • Anonymous Sep 22, 2008

    I have the same problem i just cant burn ive tried different Cd's DVDs different programs u name it ive dun it

  • Anonymous Nov 25, 2008

    I have the exact same problem. My Dell XPS 400 is about 1 year old and the CDRW stopped working. The DVD player works fine.



    Please let me know if you find a patch.

  • Anonymous Dec 10, 2008

    Mine won't even read at all. They show up in "my computer" but as empty??

  • falconburygi
    falconburygi Apr 15, 2013

    ive had my lap top for 3 days and mine just went out i put my discs in and it says there is none in the burner even though it worked less than 7 hours ago

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I have a Dell XPS 400 that's about 3 years old. I have a DVD reader and a DVD-RW device. The former works - the latter takes forever to read discs (particularly DVD data discs.)

I'm starting to think some of the generic DVD-RW devices Dell uses in its computers are prone to early failure. The DVD-RW in my XPS-400 was called "HL-DT-ST DVD+-RW GSA-H21N".

I'm going to try cleaning it, and then just swap it out for a better device.

Posted on Aug 24, 2009

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I have found subtle but substantial differences in the burnability of discs from different manufacturers. If possible, try a range of different discs from different mfrs. You may luck out and quickly find one that burns every time.

Posted on Jul 03, 2007

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My Dell CD burner stopped working and I need it to work


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
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* {4D36E965-E325-11CE-
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4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
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5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

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My LG Super Multi DVD Burner (GH22NS40) is not working properly anymore. It used to read everything I put in (DVD, game CD, Music CD) but now it fails to read game CDs pretty much all the time. I was...


Hi Makman,

Please follow the below steps,

  1. Make sure there is no loose connection in the cable of the DVD RAM drive , try changing the slot if that is possible.
  2. Secondly , make sure you have a lens cleaner so that you can clean the lens and then check if things work fine.
  3. If the problem persists , the better option would be to get it checked via a external drive connector and see if it works fine or check it at your friend's PC and see the results,
  4. If then the problem persists, then it's surely an indication that the drive will die soon and will not be able to read anything or even probably be detected.

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the link below will take you to Dells website , where youc an selecet the DVD drive you have ..

this machine had several options to slecet one of a few drives.. i am not certain which one you have these are the part numbers you can select when making a purchase . These drives range from $20-$50 -- just go to www.google.com and enter the highlighted part numbers to get a resller near you.

HLDS GWA-4164B HH 16X DVD+/-RW
HLDS GCR-8483B HH 48X CD-Rom
HLDS GCC4481-B HH 48X32 Combo
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http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&os=WW1&osl=en&catid=&impid=&SystemID=DIM_CEL_3000

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No if the old burner is working fine you do not need to remove that...anayway even if the old drive is not properly functioning it has no effect on other drives...
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Not to worry i was also facing problems like this ...just clean the lens with a len cleaner....and see it will start reading after that

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Sounds like an issue with the drive. Is your computer still under warranty? If so then I would call dell and get it replaced. If not, then I would replace it myself.

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