Question about Lexmark X5150 All-In-One InkJet Printer
Removed tape from new cartridge and placed in printer. Printer recognized new cartridge and refuses to print any color at all. Heads have been cleaned with no results. Color cartridge was wiped with Q-tip and had ink in tip so I know the ink is there.
Try these steps if this fails then get the cart exchanged as Lexmark cart comes with 6 months warranty in it :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
Posted on Jan 29, 2009
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