Question about HP Photosmart 375 InkJet Printer

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HP Photosmart 375 printer says ink cart door open it is closed

When you turn the printer on it says the ink cartidge door is open and it is closed . I have opened and closed several times even put new cartidge. I push okay and still does the same. help

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: HP Photosmart all in one C3180

My suggestion: Don't buy HP. I have the same region coding problem. All I want to do is buy HP ink, put it in my HP printer and print stuff. Too hard. I've wasted 30 pounds on ink and another 30 pounds on "support" phone calls to HP. Hopeless. I will never buy HP again. Waste of time and money.

Posted on Nov 19, 2007

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SOURCE: epson stylus cx8400 cannot recognize ink cartridges

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.

Posted on Apr 06, 2009

  • 4 Answers

SOURCE: Door open error on HP6840 printer when door is closed

Here's the answer:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01065334&cc=us&lc=en&dlc=en&product=385458

The sensor is probably stuck, and it took me a few minutes to fix!!

Good luck...

Peter

Posted on Apr 30, 2009

Chittaranjan
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SOURCE: Error message coming up: The HP LaserJet 1020 has

send your printer for service. seems like, one or two sensors are malfunctioning.

Posted on Aug 09, 2009

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SOURCE: My HP Photosmart 3210xi cartridge door is also locked in open

There's no sensor, it's just a spring and a plastic wedge thing.

Using a #10 torx driver, remove two screws holding the right-hand side panel from the printer. (one in the back, one on top underneath the ink access door.) Unsnap it and set it aside.

Disconnect 3 small ribbon cables and one 5-pin connector that lead from the printer to the access door/scanner.

Remove the lid from the flatbed, then remove the access door from it's hinges. Use the torx driver and unscrew the hinges from the main scanner body.

Lift the hinge assembly from the scanner and push the steel pin out, seperating the two parts of the hinge.

From there you should be able to loosen them up, remove the springs, lubricate them, or find whatever the problem is.

Reassemble and you're done.

Posted on Feb 21, 2010

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Turn on power to printer, then lift the top half of Printer lid, the cart holder will move to centre, place printer cart in the holder rack, press firmly in place.

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In this scenario you should check with a new set of black cart or you can try by cleaning the cart with a lint free cloth. and try with resetting the printer as well. if it doesnt work then printer might have gone bad

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First, I would try to remove both of the cartridges, close printer, power down, and remove power cord and let sit for 5 minutes. Reconnect, reinstall the carts, and see if problem still occurs. Otherwise, I would also go to this link and select "check to see if I have the latest drivers" at the top of the page and update your software. Also, if you have another color cart, switching it with a new one would also be an easy step to see if it is just a cart issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=441240&lang=en#

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Replace both ink carts at the same time with GENUINE HP ink carts.

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alot of printers now if the ink in the cartidge is the first ones placed in the system from the box are those that are only half full if not less depending on the maker but I know HP only fills their cartidges only just under the half way make but the printer sees it as a new cartrige because of the chips programming.

Have you tryed to turn the power of and let is sit for about 5 mins and turn it back on with the same result? (ushally a yellow error light is on)

Also if you can find the settings to only print in black and white on the printers properties that might also work as well for a temp fix.

But ushally once one ink runs out it likes to do that you where correct with the "is it because of the finished color cartidges.." either that or the carts all have finally expired.

Nice printer by the way.

But your best way to do it would be to replace the color carts and if not reasonable to do now there is also a way to reset the color carts so that the printer thinks that there is ink in them as well.

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I have that exact problem at work. There is a bump on the right side of the lid...and when you close the lid it presses on a lever. Check and see that the bump actually pushes that lever downwards. That's how the printer determines that it's closed.

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Hiya

Just above the paper slot there is a flap that opens, The cartidges go in there,

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