Question about Samsung DVD-V5500 DVD Player/VCR

2 Answers

Disc cannot be played; please check the disc.

Every time we load a DVD, we get a message that the disc cannot be played and to check the disc. The VCR portion works just fine. Any ideas on what we need to do?

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  • Jeep1234 Dec 02, 2007

    I got the same problem, the DVD portion is not working. It pulls the dvd in and starts to turn. Then you can hear the laser head moving so high it starts to hit the dvd. It tries this three times and then says the dvd can not be read. I suspect the laser head is faulty. This is the second Samsung DVD player that I have had, and it will be the last.

  • idini6 Aug 10, 2008

    Everytime I insert a disc, I get a message that this disc can not by played

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2 Answers

I've experienced this error message also and now I never pop a DVD into my computer and use Roxio or Nero to determine disk space. I keep the DVD-R for recording movies totally away from the computer. Having better luck.

Posted on Oct 28, 2008

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  • 44 Answers

M8 not sure but try the tech sapport on this website http://www.mobilephoneservicecentre.co.uk/

Posted on Jul 03, 2007

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When you try to play a DVD game on Xbox 360 it tries to play as a movie?


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Feb 18, 2010 | Video Game Consoles & Games

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Feb 18, 2010 | Microsoft Xbox 360 Console

1 Answer

Discs won't play.


please change laser unite then solve your problem

Jul 16, 2009 | Sony DVP-NS575P DVD Player

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I HAVE A SAMSUNG DVD HR753 WHICH HAS 160 HARD DRIVE


Make sure you are using the right disk IE, DVD-R or DVD+R. Most Newer DVD player's will play DVD-R but very few play DVD+R

Jun 23, 2009 | Toshiba SD-6200 Multi-disc DVD Player

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Disc error message when load DVD


Are you loading to play or to record?
Commercial DVDs should play.
DVDs for recording may not be recognized by your drive. First make sure that the disc is blank. You must insert a blank disc of the proper format: DVD-R or RW, DVD+R or RW. Even with the proper format, some brands may not behave the same way as other brands.

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Cyberhome dvd 1600


unplug the unit and wait 5 minutes and plug it back in. See if that helps

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replace the lens of your dvd your problems solve

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1 Answer

" unknown disc, check disc" message


3 out of 10 will record 30-40 min and say DISK FULL..
2+ out of 10 I'll record 2- 1 hour shows then I'll
get a " disc unknown " error...
www.govideo.com site NOR customerservice@govideio.com works..
did they go out of business ?
who bought them ? where's the support ?
joe_wht@msn.com

Dec 14, 2006 | GoVideo VR3840 DVD Recorder/VCR

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