Question about Brother IntelliFAX 2800 Laser Fax

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I have a brother intellifax 770 that has no dial tone.

It is plugged in correctly. I even plugged a good phone into same jack, works fine. Should I just throw this machine away? LOL

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  • Gary
    Gary May 11, 2010

    Is the phone line plugged into the "LINE" or "PHONE jack at the back of the fax machine?

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Hello you neede to clarify the problem so i may help good luck brothetr tech

Posted on Jan 24, 2009

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1 Answer

I am having problems setting up the phone cords. what all do i need to plug in my fax machine


You should only need the power cord and a phone line. My Brother has 2 jacks for the phone line. One is a line in, (from the wall jack to the fax machine), the other is a line out, (for you to plug in a dial up computer connection or a second phone). Make sure you have the cable from the wall jack plugged into the line in, plug.

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Plug a working phone into the jack that the fax uses using the same phone cord, and if it works the modem in the fax is bad. -Carl

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Check that it is not your phone line by plugging in a phone handset.Check that you have the telephone cable plugged into the line jack on the machine and not the tel or extention socket.Also may e one of the keys is stuck down on the operation panel.

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You probably need a prefix to dial out of your office. If it's a home fax machine, you may need to dial the number "1" plus the phone number you wish to dial.

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1 Answer

Speaker phone


Yes, if you press the hook button you should hear a dial tone through the speaker.

Hope this is of some help.
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1 Answer

Intellifax 4100e no modem, cant get dial tone cant send or reciev


We need to start from the wall jack
check with another phone to see if good

on the side of your fax there are 3 jack inlets EXT., PHONE & LINE

you need to go from the wall jack strite to the Line jack nothing els in front of the fax like a modem. ansering machine Est.

If this does not work dubble check jack phone line. phone cord

If not then you have a bad phone board est. cost $150.00 Installed

hope it works for you

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Probably fried. Sounds like more of a power surge than a paper jam.

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PLESE CHECK TO SEE IF YOU HAVE DIAL TON TO ANOTHER PHONE, OTHERWISE THE PHONE BOARD CALL THE NCU BOARD MAY BE BAD

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1 Answer

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Plug a regular phone into the wall jack to verify that you have a dial tone.

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