Question about Audio Players & Recorders
I just purchased the Sylvania Compact MP3 Player 4GB SMP4016 January, 2013. My computer won't recognize it. I plugged it into the USB port and charged it then tried it again. The LED lights do not turn on at all. I don't know what to do next. Thank you.
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Posted on Jan 02, 2017
Go into the settings menu, from there, go into usb mode...there are two settings: mtp & msc... my player was using mtp and wasn't being recognized, so I switched it to msc, and the computer recognized it.
Posted on Oct 24, 2008
Hi there! Often, when an iPod does this it just needs to be 'reset'. To do this, turn on the iPod, and then press and hold the center button and the top ('menu') button just above it. You'll have to hold these two down together for anywhere from 10 to 40 seconds. When you see the screen go dark, you can let go. At that point, you should see the Apple logo appear as the iPod reboots. Take this opportunity to reboot your computer... this might help out as well. When both the computer and iPod have rebooted, go ahead and plug the iPod in and see if you get a response from iTunes. I'm afraid this is not "the" solution, necessarily... there are a number of potential fixes for the issue you're describing, but this is the first thing that I would try. The next thing to try would be to go into your control panel, into the add/remove software program and completely uninstall iTunes. Then reinstall iTunes, reboot the computer, and try again. Best of luck!
Posted on Sep 28, 2007
I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.
Posted on Jul 15, 2008
ok you need to unplug the mp3 from usb port and then shutdown your computer properly then wen it is totally shut down turn it off at the wall and then back on the same thing happens with me you properbly just didnt shut your comp down properly last time you used it
Posted on May 06, 2009
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