Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Water dispenser line disconnected opposite end of valve.

Can't find connection point. Push dispenser in door and water squirts out of disconnected end.

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Look behind the kick plate at teh bottom front of the unit.if you've recently moved the unit it could be trapped back up under the unit somewhere. there should be a slipp in or compression connector for the loose end to connect too..

Posted on Jan 21, 2009

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Ice and Water dispenser is inoperable.


I had a GE Fridge at one time and had issues like yours.

If you disconnected the connector at the door that supplies the dispenser with power, you would not measure any voltage on the dispenser side, only on the 'fridge' side. Measure the power with the connector connected, but that may not tell you a lot, unless you have the service manual.

If you push the water dispenser and you do not hear the little valve kick on behind the fridge, suspect a couple of things. A faulty inlet valve (usually located lower rear of fridge on backside). It may be disconnected. Had this happen once on a new fridge - it had been disconnected from the factory.

You may have one problem or two issues, but let's continue...

Do you push the ice dispensor and nothing happens? Or are you telling us that the dispenser works but there is no ice? The faulty valve mentioned above will prevent ice dispenser from filling to make ice.

Also, there is RESET button hidden in the freezer a well. I can't remember where it is but the little arm to make ice has to be in position to tell it to make ice, and you have to follow the procedure in yourf ridge manual to reset it. It's

Another problem I encountered, but this was just with the cold water dispenser, was that the water line would FREEZE in the fridge door, preventing water from getting to the dispenser and my cup. It wold make ice but no water. In that case I had to get a small squirt bottle with a long nose on it and shoot hot water up into the dispenser nozzle to clear the ice in the line. That only happened a couple tines a year, though.

Here's a video that may help: https://www.youtube.com/watch?v=fPeZ29XdX5U

Sep 05, 2015 | GE Monogram ZISS480DRSS Stainless Steel

Tip

GE / Hotpoint S xS Refrig: Will not dispense water


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

on May 07, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

No water from cold water facuet


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring2_bing.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater2_bing.gif. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Dec 08, 2009 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

I CANNOT GET WATER THROUGH THE DOOR, HAVE WATER TO THE LINE AT THE BOTTOM OF THE DOOR


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring2_bing.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater2_bing.gif. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Dec 08, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water dispenser does not work


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring2.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X10173 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.


Oct 15, 2009 | GE GSH25KGR Side by Side Refrigerator

1 Answer

In door water does not work but still makes ice.


Remove lower grill and disconnect the water line going through the freezer2.gif door hinge. Usually it is a push lock fitting, which requires you to push the ring2.gif on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater2.gif. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter2.gif or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Comment by MNTECH, Sorry, didn't notice that I put an extra zero in the part number. It should be a WR49X10173

Oct 06, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water dispenser just quit putting out water one day whirlpool refriderator


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
OR
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

Aug 09, 2009 | Whirlpool Refrigerators

1 Answer

Water leaking


there should be a quick disconnect about 4 inches from the bottom of the door. look behind the toe kick. if it leaks from the disconnect try pushing the plastic lines into the disconnect. the disconnect is about 1.5 inches long and should have red or blue ends. to get the lines out you push the colored ends in while pulling the plastic line out, try cutting off the ends smooth and straight up and down and re-insert. if the water is coming out of the bottom of the door you need to replace the water line in the door.

to get the line out of the door. use a flat blade screwdriver to pry the dispenser cover off the door. there are two slots on the bottom of the dispenser facia. use a pen or something hard for a pivot point and use tape to protect door finish. push on the screwdriver until you think the plastic will break, then push a bit harder and it will pop off. now you can disconnect the facia and remove the screws holding the switches etc. disconnect the water line and pull it through the dispenser. to put the facia back on just hook the top and line it up and press the bottom back on.

May 27, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Water dispenser works sometimes


It sounds like you may need to try the water tube heater I mention in the "Tips and Tricks" post of mine, copied here:

Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

May 07, 2009 | GE GSH25JFR Side by Side Refrigerator

1 Answer

No water but ice maker works


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Feb 17, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

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