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Toshiba 32BL505B- 32 inch TV - Lack of settings - No Installation, or TV Settings.. Please Help

I have purchased the above model of TV as an ex display model from Argos where I work. I have physically set up the TV as per instructions and the exact same as previous TV. I have tried to follow instructions for TV Set up, Installation and Reset Settings in the Toshiba Manual, all to which don't actually exist on the TV. I have a menu of either 4 icons being, Picture, Sound, Settings and Media Products. When selecting all, Settings in particular Non of the relevant settings apply from the manual or in general, there are no Installation setting, No Tv Setup setting, No Channel Search setting. Just the following *Conditional Access *Language *Timers * Date/Time *Other settings to which I have checked all and again none apply... *Conditional Access > error message given - no common interface module detected. *Language *Timers * Date/Time *Other settings > Menu timeout, scan encrypted channels, blue background, software upgrade ( no channels have been added yet, please go to install and resume menu to add - BUT THERE ISN'T one), Standby Search. I can not scan for channels because there is no option to scan.. the First installation was done at work when it was first set up as a display model. But that person doesn't work there anymore so can't ask them what they did. Even if I could find out to factory Reset to original then first time installation would apply?? As no reset option either. Any help would be GRATEFULLY accepted, Many Thanks, Casey.

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  • Nick Thwaites Jan 11, 2013

    I am having the exact same problem with the same model, also purchased as an 'ex-display' from my local Argos. Please keep us posted if you find any solutions!!

  • Jamie Owens
    Jamie Owens Jan 12, 2013

    i have the same problem, on page 22 of the manual it mentions a "menu lock" this appears to have been activated

  • Jamie Owens
    Jamie Owens Jan 12, 2013

    i will try to contact argoss tomorrow to see if they can access the menu somehow ?

  • Jamie Owens
    Jamie Owens Jan 13, 2013

    the tv is locked in "store mode" i was told to press the menu button andthen press 4752, this did not work and i wasadvised to return the tv for a full refund! BUMMER!!!!!

  • ria_anderson
    ria_anderson Jan 14, 2013

    exactly the same thing happened to me, feel like i've tried everything!!!

  • a_wanderful_
    a_wanderful_ Jan 14, 2013

    the code its 4725 not 4752!!!! its works!!!

  • Jamie Owens
    Jamie Owens Jan 15, 2013

    i just received this from toshiba, it worked 1st time ! 1. Press the menu button on the remote 2. Once the menu comes up press the numbers 7935 in succesion 3. This should bring up the hotel menu, turn off the hotel mode at the top of this screen 4. Then press the menu button to exit out of the menu and next time you press the menu button there should 6 icons available

  • jamie_buggy
    jamie_buggy Jan 20, 2013

    i typed in the code and it is in read only mode?

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1. Press the menu button on the remote
2. Once the menu comes up press the numbers 7935 in succesion
3. This should bring up the hotel menu, turn off the hotel mode at the top of this screen
4. Then press the menu button to exit out of the menu and next time you press the menu button there should 6 icons available

Posted on Jan 15, 2013

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Posted on Jan 02, 2017

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SOURCE: use following steps to reset

img{-moz-force-broken-image-icon:1;} Same no sound issue happened to me; except I stopped at adjusting vertical size (unfortunately it seems horizontal cannot be set thru service mode; which was my original intent). Complete lost of sound signal processing; oddly enough speaker volume leveling did worked. (Eg, audio-in woks; so a big WTF?!) I suspect something to do with not recovering properly the data bus from muxing the volume input keys; ie, some kind of weird service/back-to-normal switch bug. I've waited for a couple of days for the damn thing to unlock itself out it (like some stubborn transistors seem to do); but to no avail. (BTW, only dif between TVs is that mine's a slightly smaller and cheaper model, a 19U-M100S; a minor branch out of the main line.) I'm afraid something did "burned out" and that the only real fix is to actually change the "defective" part. Had I known silly sh1t like that could happen, I obv would've not messed with it to begin with. It's just ridiculous, and lame. Besides being obsolete. In any case; I also think it's nowadays better to get a (full) digital one (wisely cost effective).

Posted on Mar 15, 2011

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