Question about Xerox DocuMate 272 Path-Through Scanner
When scanning ..lets say a 3 page document, the scanner scans the firt page and then quits midway on the second. It just sits idiol. What do I need to do for continued scanning like the scanner is suppose to do.
I am a Support Engineer with Xerox Scanners.
Vivek is on the right track here. The problem is likely either software or communication.
You can download the latest drivers from our website here. I have also written some instructions on the diver update process here.
As I mentioned above, the problem could also occur in the communication between the application and the scanning hardware during the transfer of the image data.
To test where this problem is rooted, you can:
*Try scanning from another application, like OneTouch. It could be some corruption in the scanning application, in which case OneTouch would operate normally. Simply repair or reinstall application to resolve.
*Check the USB connections. Try another cable (6' is standard) or another port on the back of your PC. You might also try disconnecting other USB devices while testing in case there is a conflict.
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
Posted on Sep 28, 2012
Reinstall scanner drivers and plug ur scanner in other port. Thank you.
Posted on Aug 14, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 12, 2014 | Xerox DocuMate 520 Flatbed Scanner
Sep 03, 2014 | Xerox DocuMate 3125 - Document scanner -...
May 05, 2014 | Xerox Documate 4790 - Document Scanner
Feb 27, 2014 | Xerox DocuMate 272 Path-Through Scanner
Mar 04, 2011 | Xerox DocuMate 152 Pass-Through Scanner
Jan 25, 2011 | Xerox DocuMate 510 Document Scanner
Jun 16, 2009 | Xerox DocuMate 272 Path-Through Scanner
288 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: