Question about Lexmark X4270 All-In-One InkJet Printer
I had my computer (desktop) in for service and also had the hard drive reformatted. My operating system is Windows XP home edition. Now I am having trouble reinstalling the printer. I used the driver CD that came with the printer and nothing would print. I keep getting a message that sys the printer cannot communicate with the computer and advises to disconnect and reconnect the printer power cable, same with the usb cable & restart the computer. I have tried this multiple times & still no response. I deleted the drivers and reinstalled from Lexmark website and still same problem. I changed to different USB ports & still no result. I determined that all the USB ports are functional. I disconnected the USB cable from the desktop and connected to my laptop (which has same drivers) and everything prints just fine. I called Lexmark support and they are sending a new CD somehow I don't have much confidence this will work. Any ideas?
We know it isn't the printer or the USB cable. We know it isn't the software. You are running Windows XP on both the desktop and laptop, correct? On your desktop, you go to 'Start''Settings''Printers' and is the printer there ?? Try this; go to 'Start' 'Settings''Control Panel'. Double click the 'System' icon. Click on tab 'Hardware', click on 'Device Manager'. Do you see a yellow (!) on any Universal Serial Bus Controller. If not, were good. Check all USB ports with a USB mouse or device to make sure they're active.
Posted on Jul 04, 2007
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