I had my computer (desktop) in for service and also had the hard drive reformatted.
My operating system is Windows XP home edition.
Now I am having trouble reinstalling the printer. I used the driver CD that came with the printer and nothing would print. I keep getting a message that sys the printer cannot communicate with the computer and advises to disconnect and reconnect the printer power cable, same with the usb cable & restart the computer. I have tried this multiple times & still no response. I deleted the drivers and reinstalled from Lexmark website and still same problem. I changed to different USB ports & still no result. I determined that all the USB ports are functional. I disconnected the USB cable from the desktop and connected to my laptop (which has same drivers) and everything prints just fine. I called Lexmark support and they are sending a new CD somehow I don't have much confidence this will work.
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Re: Computer won't recognize printer
We know it isn't the printer or the USB cable. We know it isn't the software.
You are running Windows XP on both the desktop and laptop, correct? On your desktop, you go to 'Start''Settings''Printers' and is the printer there ?? Try this; go to 'Start'
'Settings''Control Panel'. Double click the
'System' icon. Click on tab 'Hardware', click on
'Device Manager'. Do you see a yellow (!) on any Universal Serial Bus Controller. If not, were good. Check all USB ports with a USB mouse or device to make sure they're active.
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try it on another computer if that dosent work you should reformat your computer but first backup all your data by putting your another internal hardrive on your computer and move all your files you need to the empty hardrive and after that take the hardrive with all your stuff in it off the computer and then reformat the hardrive which the external hardrive does not work on and install a new operating system then put the other hardrive with all your stuff back on your computer and transfer your stuff into the hardrive with a operating system then try the external hardrive
OR you can burn all your stuff into a CD or a DVD OR you can put all your stuff into FlashDrives and then after you reformat the hardrive with an operating system put your stuff back into the computer and after that the external hardrive should work
The CPU holds no information. Reformatting your hard drive is what i think you are asking how to do. You will need a copy of windows... be it XP Vista or Windows 7. Put the disk in, restart your computer and it should say Press any key to boot to CD... press a key and follow the on screen instructions.
You will have to install a new operating system. If there is valuable information on the hard drive of your desktop, I suggest a linux distro, as it will not format the hard drive and your information will stay safe. These operating systems are free as well. However most people find these operating systems hard to use, and much prefer the Windows based operating systems. To install a Windows operating system you will need a cd with all of the components on it, you may have gotten one when purchasing your computer, or you can buy one for around $200. If you are not secure enough in installing your own operating system, take your desktop to a local computer repair store and ask to have a new operating system installed. On average this will cost anywhere between $300-500.
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To install new version of XP. Insert XP CD into drive,
reboot pc pressing F1 button.. This takes you into BIOS, change your primary
boot device to CDrom, save changes and reboot. Select boot from CD once this
appears and wait for files to be installed. Select the part of the hard drive
you wish to use for your operating system (usually the largest) and select
partition this drive. Delete any previous os, and reformat hard drive. (Be
aware this removes everything saved on your hard drive, so always back up first)
Re boot afterwards and reinstall operating system. Hope this helps
The majority of these PCs have a recovery partition on the internal hard drive, here is the instructions for using it.
Recovering information using Windows Recovery Environment (WinRE)
Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard
drive or from recovery discs.
CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents
and reformat the hard drive. All files you have created and any software installed on the computer will
be permanently removed. When reformatting is complete, the recovery process will restore the operating
system, as well as the drivers, software, and utilities from the backup used for recovery.
To initiate recovery using WinRE, follow these steps:
NOTE: This process will take several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then press f8 before the Windows operating system loads.
3. Select Repair your computer.
NOTE: The "Repair your computer" option is displayed only if the WinRE partition is intact. If the
option is not displayed, refer to “Recovering information using a Windows Vista operating system
DVD (purchased separately).”
4. Follow the on-screen instructions.
5. Click Next.
6. Select your user name, type your password (if applicable), and then click OK.
7. If you are using recovery discs, insert the last disc of the recovery disc backup set.
NOTE: Inserting the last disc of the backup set confirms the presence of a valid backup. If you
insert any other disc, the backup will not be recognized.
– or –
If you are using an optional external hard drive, connect it to the computer.
8. Click Windows Complete PC Restore.
9. Follow the on-screen instructions.
this is getting long , so ill will post more steps in comment.....
the computer is not recognizing the contents of your hard drive. you'll need a floppy with command.com, iosys.com and sysinfo.com on it. when inserted into the drive cmos looks here first. if you can access the cmos, check the search parameters to see what the computer boot up sequence is. you may want to change it to recognize the cdrom first, then the hard drive, then the A drive. I had a compaq armada that gave me the same message but I was able to reformat the drive off DOS 6.2 and changed the boot up sequence.