Question about Lexmark X4270 All-In-One InkJet Printer

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Computer won't recognize printer

I had my computer (desktop) in for service and also had the hard drive reformatted. My operating system is Windows XP home edition. Now I am having trouble reinstalling the printer. I used the driver CD that came with the printer and nothing would print. I keep getting a message that sys the printer cannot communicate with the computer and advises to disconnect and reconnect the printer power cable, same with the usb cable & restart the computer. I have tried this multiple times & still no response. I deleted the drivers and reinstalled from Lexmark website and still same problem. I changed to different USB ports & still no result. I determined that all the USB ports are functional. I disconnected the USB cable from the desktop and connected to my laptop (which has same drivers) and everything prints just fine. I called Lexmark support and they are sending a new CD somehow I don't have much confidence this will work. Any ideas?

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  • Don Wandless Jul 04, 2007

    Have already done what you suggested with still no results. The Lexmark customer support tech. said there have been problems with the Windows XP accepting the CD Rom that came with the printer so they are sending a newer version which is supposed to work.

    I am wondering if when I had my Hard Drive cleaned that they installed a later version of XP. Would that have anything to do with the problem?

  • Anonymous Dec 01, 2007

    got an e-machines w3629,new, a lexmark 2500series, print,scan,copy,fax new. will not communicate. done it all. lex. tech. confused. can't remedy. i can copy & print,but will not just print. even replaced printer w/ new one thinking prob w/ printer. same results. printer not communicating w/ computer. windows vista help, , , , ,


  • mrnone Dec 03, 2007

    lexmark x4270 all in one printer installed to dell optiplex gx1 running xp home version. Printer will not print from this pc works ok on anouther pc. Checked usb ports they are ok, shut down restart , uninstalled reinstalled. . pc send to printer and message comes back" check cable" may be loose,

    Everything is ok can not print from word pad or notepad send test they all come back with same message. I installed with cd that came with printer worked ok on anouther pc.device manager and troubleshooters all say ok, listed my printer.



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We know it isn't the printer or the USB cable. We know it isn't the software. You are running Windows XP on both the desktop and laptop, correct? On your desktop, you go to 'Start''Settings''Printers' and is the printer there ?? Try this; go to 'Start' 'Settings''Control Panel'. Double click the 'System' icon. Click on tab 'Hardware', click on 'Device Manager'. Do you see a yellow (!) on any Universal Serial Bus Controller. If not, were good. Check all USB ports with a USB mouse or device to make sure they're active.

Posted on Jul 04, 2007


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