What you can do, is take the HPNA adapter from the back of the computer and plug the phone cable portion of it directly to the 1800hg's phone port. Since your 1800hg only has 1 phone port though it will not surf the internet, but this is a suggestion to try to make sure the inside wiring in your house is not bad. If you do this though your computer should say its connected, if it doesnt then it could be a driver issue or the phone cable in the HPNA adapter (try a new one then). If its the driver then try support.2wire.com for the regular usb drivers.
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Have you tried restarting your router? If not, try unplugging the ac power from the router, wait 30 seconds, and plug it back in. That will usually take care of this problem. If that doesn't work, you can try going into "manage your wireless connections", delete your wireless network from the list, then reconnect to your network.
hi! first of all, let's try to make the broadband link light turn green. open any browser, go the modem's UI by typing gateway.2wire.net or homeportal/setup on the address bar, follow the onscreen instructions on running the system setup wizard. it should make the broadband link green now. for wireless connection, click on the airport icon, and select on the SSID or network name in the drop down menu. if ssid is not on the drop down menu, click on other. type the SSID in the network name field and wireless security is none. (SSID is the last 3 nos. of the SN)