Question about Microsoft Xbox 360 Console

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Xbox 360 not reading games

My xbox 360 is not reading any games and the tray keeps getting stuck is there any thing i can do??

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Not much you can do about it. Is it still under warranty? You will need the drive serviced or replaced. We do offer this service if your interested email us for free estimate.
xbox360fixer@verizon.net

Posted on Jan 21, 2009

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My 360 will not read resurfaced games and many times i ctually have to hit it in order for it to open the disk tray. i was wondering if this could be caused by a faulty laser or dvd drive?


The disk tray often gets stuck with the older models of the Xbox 360. After opening the tray, lightly spray some WD-40 onto the areas where the tray moves along.
As for not reading games, it's important that you find whether the issue is the game or the Xbox. Try playing the game on another Xbox console. If it works, your DVD drive is most likely faulty.

Jun 01, 2011 | Microsoft Xbox 360 Console

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Whenever I play a game on my xbox, when it starts it doesn't recognize (the xbox 360) that it is a game, instead it reads that its a DVD, a movie, but its not its a video game, so please help me...


This is similar to a problem I have, the best thing to do is to keep openening and closing the disc tray untilll it reads. Otherwise, clean the disc

May 26, 2011 | Microsoft Xbox 360 Console

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I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

1 Answer

My x box 360 keeps saying open tray when a game is in there i open it and it says reading then i keep doing it and it does the same thing


I'll assume you're using xbox 360 games.
The disk is probably scratched.
Go clean it.
PS: Don't rub toothpaste into the scratches, someone did that to one of my games when he went to clean it. Only made it worse.

Apr 23, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 reads open tray and doesn't show game


Just keep closing and opening the tray, sooner or later it should read the disk.

Dec 05, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 is not accepting games it just sais "open tray".


Please call 1-800-4MY-XBOX for troubleshooting steps.ss

Jun 14, 2009 | Microsoft Xbox 360 Console

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Xbox 360 tray


I had the same problem after a while my xbox caught the red light disease

Sep 15, 2007 | Microsoft Xbox 360 Console

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