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Cintiq calibration mac fails


Is it possible that Wacom might have released a firmware update for your Cintiq? Wacom may have released a firmware update that will allow it to stay in sync w/ Mac Yosemite.

Jan 05, 2015 | Wacom Cintiq 21UX (CINTIQ21UXNR)

1 Answer

Wacom cintiq 12wx calibration


I had a similar issue using the 12wx with a 15" MacbookPro Retina. Screen displayed the desktop way too much to the left. I found that the refresh rate of 59.8 hertz seemed to not be compatible despite it automatically being set. After changing this to 74.9 Hertz, the desktop is now properly centered on the Wacom screen and can be calibrated now. Not sure if this applies to Windows machines but perhaps something to keep in mind.

Jun 09, 2012 | Wacom Cintiq 12WX Interactive Pen Display...

1 Answer

Wacom cintiq tablet video isnt working


If you have Windows Xp, try right-clicking on your screen, click 'Propetries', then click the "Settings" Tab, then there will be a picture of two screens - one has a number 1 on it, and the other has number 2. Click on number 2 and raise the "color quality" from Lowest (8 bit) to Highest (32 bit). Also, take the "Screen resolution" up to about less than half way. Then click "Apply". You will get a prompt asking if you really want to do this, so just hit yes. Your screen should turn on immediately after that.

Ps. After you do this, hit "Identify". There should be a giant number 1 on your computer, and a giant number 2 on your tablet.

Nov 16, 2011 | Wacom Cintiq 15X Graphic Tablet

2 Answers

Can no longer calibrate my cintiq pen


i found a button that switches the pens location, it says display toggle in the wacom properties, idk when i click it it switches back to the right position try pressing all your buttons or put your settings to default and try the buttons

Nov 15, 2009 | Wacom Cintiq 21UX (CINTIQ21UXNR)

1 Answer

I just got a cintiq 12wx and when I plugged it in it worked immediately with my intuos 3 driver but had a message in the middle of the screen. uninstalled the driver and installed latest wacom cintiq...


I had this same problem and just had to go into my system preferences on the imac and select display and then select/check the mirror monitors and now it is on sync-hope that helps! After I did that though my color is off on the cintiq so I am looking for suggestions on how to fix it as the calibration did not fix the problem.

Nov 07, 2009 | Wacom Cintiq 15X Graphic Tablet

1 Answer

My Cintiq 21ux is not recognized as a 2nd monitor it just works as a huge wacom tablet with a black screen.It recognizes the pen as a mouse on my other monitor I get the same message No /sync /go to...


HI, I've had a similar problem. This solved it for me. Connect the cintiq first to a dvi to vga adapter, then connect that to apples vga to mini display port adapter.

worked for me so I'll keep my fingers crossed for you.

Jun 06, 2009 | Wacom Cintiq 15X Graphic Tablet

4 Answers

Wacom Cintiq won't turn on


Hi Joni Lu: I had the exact same problem with my Cintiq 21 UX. Mine is similarly, about 5 years old. I called every where looking for an authorized or unauthorized repair shop... but to no avail. I finally called Wacom tech support and they told me the unit had to be shipped to Vancouver Washington to be repaired in a "clean" room because of dust. Knowing the expense that would incur (I'm in Toronto Canada), I deliberated for a few days before deciding to open it myself. The reasoning being I could see the back of the power button plate through the air vents in the back. I don't think the power button assembly was part of the sealed screen assembly. First I made sure it was unplugged. Then I lay it flat on it's front and took off all the screws. There's a copper foil that covers the back of the power button and screen controls assembly. After lifting it off I jiggled the wires, unplugged and plugged the wire connectors for the power button and the screen control sections and made sure all the screws were tightened. After replacing the back and plugging the power plug in, I tested the power button... and LO AND BEHOLD it worked perfectly!! Cross my fingers, it's been an hour now it's still working. I think I may have saved myself 3 grande by taking this initiative. Hopefully this helps Joni_Lu.

May 16, 2009 | Wacom Cintiq 21UX (CINTIQ21UXNR)

2 Answers

Problem with Cintiq 12wx


Hi...there Jenn!
Go to your toolbar bottom r/h side, look for VGA Display Icon. Open it and look for dual monitor setup. It's might be what you has been looking for... If not, read your cintiq user guide... Have a nice day!

Feb 03, 2009 | Wacom Cintiq 12WX Interactive Pen Display...

7 Answers

Duel Monitor Cintiq Problem... pen affecting wrong monitor


under the calibrate tab in the wacom tablet properties window there is a drop down window with a list of monitors. Change that to the Cintiq

Jan 19, 2009 | Wacom Cintiq 15X Graphic Tablet

1 Answer

Wacom Cintiq


Call Apple's help line. They should be able to walk you through your issue. Their # is 800-676-2775.

May 07, 2017 | Wacom CINTIQ 18SX GRIP PEN (UP911E18SX)...

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