Question about HP 564 XL Series Ink Cartridge Set for B8500 C309 D5400 -5 Pack
I've tried everything cleaned the heads of the cartridge and i changed the cartridge it's still frozen, What can I do?
Please install one cartridge at a time and close the cartridge access door to check if the error pops up.
Also inspect the T shape vent on all of the cartridges, which should be clear and not clogged.
While installing the cartridges, make sure there is click sound when you install it.
If issue still persists, contact HP Tech Support as it could either be an issue with the Printhead or the Printer hardware itself.
If you are in USA, please call 1-800-474-6836
Posted on May 11, 2014
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Posted on Jan 02, 2017
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Jan 10, 2013 | HP 564 XL Series Ink Cartridge Set for...
Jun 12, 2017 | Office Equipment & Supplies
Just make sure you are using a genuine Lexmark cartridge and not some remanufactured, refilled or clone cartridges. Please follow the steps below to identify and fix cartridge
Jan 14, 2012 | Lexmark X4650 InkJet Printer
Hi Alan I think it is the cartridge that is causing your issue but I cant promise that it is.I can tell you from many years experience it very rarely is an issue with the printer breaking it is 99% of the time inferior consumables causing printers to fail, and sometimes wrecking printers so even when the customer does use good consumables it is too late and the damage is done, but we can't be sure of anything unless we start with basics and get 100% brand new Original Equipment Manufacturers carts (OEM) and stick them in. (no I don't work for Lexmark;)
Oct 31, 2011 | Lexmark X8350 Print, Scan, Copy and Fax...
Sep 23, 2011 | HP OfficeJet 6110 All-In-One InkJet...
Make sure the printer is on.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
Remove both cartridges from the carrier.
Close the printer cover.
Unplug and re-plug the printer into the power outlet to reset it.
When the printer turns on, reinsert one cartridge first.
Close the printer cover and check for any errors.
If no error appears, reinsert the other cartridge. Close the printer cover.
Replace whichever cartridge is causing the error to appear with a new
cartridge. You may also try to insert a different known working cartridge to determine if the cartridge you are currently using is faulty.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
Aug 15, 2011 | Lexmark Z2300 InkJet Printer
Aug 12, 2010 | HP OfficeJet 6110 All-In-One InkJet...
Jan 30, 2010 | Dell 1320c Laser Printer
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