Question about HP OfficeJet 7310 All-In-One InkJet Printer
Hp printer had a paper jam. Paper was removed. Another paper jam error appeared, with a "lift top" message. No paper was jammed.
After restarting the printer, this message appeared:
How can I fix the errors?
I found a paper jam, cleared it, cant find any broken pieces, triedresetting with and without the printer carriages, and still get theerror code. Now I am trying to find the firmware file on the site andcant.
open the rear access door and clean the rollers with a cloth, dam it with little water and unplug the machine and press and hold the ON button for 1 min and release the button and plug in the power cord, it should resolve the issue.
Posted on Jan 21, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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