Question about Dell A940 All-In-One InkJet Printer

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My dell printer wont turn back

The power will not come back on to my printer, but the computer says "in safe mode" . how do i fix this and whats wrong? thank you.
julie

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Power down the computer and the printer. Disconnect the printer cable from the computer. Disconnect the power cable on the printer for 30 seconds or so. Without connecting the printer back up to the computer, turn the computer back on as you normally would. It may come back to the screen that asks you if you want to start windows normally or in safe mode. Start windows normally if you do not know how it got to that point. Once windows is started then go back and go through your shutdown procedure and let the computer power down completely. Now reconnect the power to the printer, but not the cable to the computer. The printer should come back on. If it does not come back on standing alone not hooked to your computer then you have a power problem. If it does come back on (powers up). Then turn it back off and reconnect your printer cable back to the computer. Turn the printer back on first, then power your computer back on like before and let it cycle on until you get to your desktop. By this point everything should be on. Let me know how it goes ,but I believe by going through the cycling on and off of both units you'll get back to normal operation. From your posted problem this is the best solution I can give you. God bless.

Posted on Jan 21, 2009

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