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Follow this steps on how to scan docs/files > open the top cover, load original document facedown on the scanner glass. >close the top cover to avoid dark edges on the scanned docs > Make sure printer is connected to computer and both printer and computer is on. > From the printer control panel press scan > Follow the instructions in computer screen. If u are using Windows > Repeat 1 and 2 on top instructions, Do one of the following; > In windows vista click select all programs and then select the printer program folder from lists. > In Windows XP click start Programs or all programs and then select the printer program folder from the list. > Click Lexmark Productivity Studio > On the main screen click scan > follow the instructions on the screen..
if you installed all your software from the cd which came with the printern then when you press scan button you will see the scanner wizard.and for editint your form you will be needing OCR software.
Yor scanner is hookup correctly? You see it in your control panel? Under scanners and camera's. That is if you are using XP. If you are using XP. try using it in control panel, let me know what happens.