I am thinking of buying a used embroidery machine because I can't afford a new one. I am undecided on which one to buy, Bernina 180E or Janome MC10000. Other than the question of stitch quality, the maintenance fee is also a concern. The Bernina machines and accessories are very expensive here in Canada and so are the maintenance service charges, not many dealer in town as well. On the other hand the accessories of Janome seems to be more reasonable and have at least two major dealer in town. What I have heard is Bernina 180E is a better machine. Can you give me some insight on these two machines? I also want to know whether the Kenmore 19100 is the same as the Janome MC-10000? Thank you in advance for your help.
I have the Janome 10001 and I love it. I have thousands of designs and they are easily accessible on-line and I can download the designs onto my flash card quickly and the cards were relatively easy to find. I have just purchased a 180E Bernina. I have heard it is a much better machine and Bernina does have a wonderful reputation and is supposed to be the best there is. I have found that the dealers near London Ontario are not customer service oriented. I attended a store and am still waiting for someone to phone me back with information. I did email Bernina on-line and they have been exceptionally helpful and willing to offer suggestions, and information and solutions. The dealer just north of London was not even interested in helping me at all and basically blew me off. I think once you find a reliable dealer you are ok. If you get either of these machines, email me and I can help you with whatever you need to get up and running. (email@example.com) I am currently moving so have not got the Bernina set up right now. ONce I get it going and use it for a while I can give you a better idea of which one is better. I might just keep both but not sure. Good luck!
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The fault is coming from the side board where you plug your embroidery unit, it is called a com port part 004 531 7000. Bernina had issued a update bullitin to this part. check with a good bernina and they may still cover it under warranty . all the best
Anytime there is a communication issue between machine and module attach the module to a different machine and check it. Possibly at a dealership. This will tell you whether its the machine or module. If its the machine then the soldering points on the embroidery module plug to the A-print (on the side of the machine) circuitboard need to be checked. Then most likely replace the A-print circuitboard.
There are other tests that need to be done in the service program that will help pinpoint and troubleshoot issues with the embroidery unit. Such sensors or stepping motors, etc. Should be left to a tech.
Hope I helped.
Yes you can use V4.0 artlink it is available in some markets upto V5 it just depends what version the designs were done in. If it was higher than V4.0 you may still have an issue. Have a look at some of the programs like Embird for more cost effective ways to edit designs but you will still need Artlink to load designs onto the machine.
Joan, there are 3 micrositches on your embroidery unit arm. these switches are depressed when you attach the hoops, it appears from your comments that one switch is not functioning. This could be simple, it is out of alignment or more complex it is broken. Either way you need to take it to a professional for repair.