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I need Husqvarna Viking Huskystar EM10 Embroidery Machine @ Joanns (store). It was my daughters MAIN Christmas gift. We installed the software, used it a few times,took it in for "repairs". Store exch

I bought Viking Huskystar EM10 Embroidery machine @ Joann's Fabrics in Porter Ranch, CA. My daughters Christmas gift. We installed the software, used it a few times. it was "repaired" several times. Finally "exchanged" within a year. The new machine was fine, my computer crashed. Went to install software on the new computer & realized the software disc was not included during the exchange. Joann's is NO HELP. Husqvarna referred to the retailer. PLEASE HELP.

Posted by Anonymous on


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Posted on Jan 02, 2017

  • 8197 Answers

SOURCE: users manual needed for a Viking EM10 HuskyStar

Contact Viking here to get manual.

VSM Sewing Inc.
1224 Heil Quaker blvd.
Lavergne, TN 37086

Posted on Sep 10, 2009

  • 152 Answers

SOURCE: husqvarna viking designer 2 embroidery machine. Wont work on my

Buy a PC, or get the program that mac has that supports pc programs. I've seen it work so I'm sure it's an optioin. Mac people don't like the program, but it will create an environment that supports PC programs.

Posted on Oct 24, 2009

  • 92 Answers

SOURCE: I bought a Husqvarna Rose

You should be able to go to and download a patch or a fix to be able to use on the new computer. Sometimes we suggest a person leaves the software on an old computer, not upgraded, just for the software to be able to work. Some new computers will not run the old software at all.


Posted on Jan 18, 2011

  • 844 Answers

SOURCE: Hi, I own a

Welcome to FixYa!
Disable your anti-virus and firewall. Insert the card reader/writer to the computer. Insert the memory card to the card reader. Do windows update. Install all updates including optional updates. Restart the computer with the card reader/writer and memory card on it.
Note: Fatal Error is commonly a hardware error. It is possible that the card reader/writer is damaged or the motherboard has hardware issues already.
I hope this helps. Thank you for using FixYa. Have a great day. Jas247

Posted on May 27, 2011

  • 2 Answers

SOURCE: My computer crashed & I need to reinstall my

go to it will tell you how to clear old code s and get new one . Then you need to reinstall disk. they tell you everything so follow step by step and be shure your Computer is window xp ,I heard Machine wont work on new Systems , anyway doublecheck on that allbrands has a nr. on there site that you can call. they may be able to help further. good luck I just had to recode my machine and that worked however i have another issue that I need help with, mine tells me threatbreak when there is none .

Posted on Jun 20, 2011

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Related Questions:

1 Answer

What is the product code for the huskystar em10?

The machine is actually a brother PE series embroidery machine, no longer supported by Husqvarna Viking.

Jun 24, 2014 | Husqvarna Sewing Machines

1 Answer

My new computer has windows 8 and i use it for embroidery an my machine will not run on windows 8. it is a Viking ruby made by Husqvarna

You'll need to go to the Viking site and see if they have an update to the software. Otherwise you'll need to buy an older machine to use for the embroidery software.

Dec 31, 2012 | Husqvarna Sewing Machines

1 Answer

My laptop which has windows 7 on it does not recognize mmy dongle

there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers -

Husqvarna Viking -

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

Feb 13, 2010 | Husqvarna Designer I

2 Answers

So i have a Huskystar EM10 that isn´t working. After a Defrag Memory, the machine lights up the red errorlamp, but there is no ''E'' code in the display. the machine only shows ''LOO'', there is no...

I have an EM10 that I just bought 2 weeks ago and after doing a defrag it now says the main motor stalled and it is making this horrible sound. I am searching online for parts and I can't find any. I have found that the customer support really sucks for the husqvarna huskystar machine.

Dec 25, 2009 | Husqvarna Viking 1

1 Answer

My mom purchased a USB stick @ a computer store to load her software on to her embroidery machine. However when she puts the stick into her embroidery machine it tells her it is empty. What could be the...

You can't just copy the files to the stick, you need to do it through the Husqvarna software, which then writes the files in a format that the sewing machine can read

Nov 29, 2009 | Husqvarna Viking 1

1 Answer

Users manual needed for a Viking EM10 HuskyStar Husqvarna with the DVD included.

Contact Viking here to get manual.

VSM Sewing Inc.
1224 Heil Quaker blvd.
Lavergne, TN 37086

Sep 10, 2009 | Husqvarna Sewing Machines

2 Answers

I have a huskystar em10 embroidery machine which wont embroider it will run for so long then the needle will snap, its not the tension

I have the same machine and had the same problem. I was changing my needle about every 50 stitches until I realized that it was the timing. After I learned how to adjust the timing the machine has worked fine. The problem is I have to adjust the timing about every 3000 stitches. I leave the bottom off of my machine because I adjust it so often. If you contact a husqvarna dealer they will tell you that they have to send the machine off to get it adjusted and that you can't do it yourself. I didn't have time for this so I googled how to do it and figured it out.

Apr 06, 2009 | Husqvarna Sewing Machines

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