Question about Canon CanoScan LiDE 500F Flatbed Scanner

1 Answer

Canoscan lide50 does not scan

It shows: error message 2,7,0 - how to fix this problesm

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  • spcoyne Feb 13, 2009

    When I try to scan, I get the same error message as the last poster.

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  • 52 Answers

Please follow these steps :-
1- try to scan the image in MS paint.
just open mspaint by the RUN command.
click on FILE and select FROM SCANNER AND CAMERA
then try to scan.

2- Try to restart the scanner service from the services.msc
type services.msc in RUN command.

restart the system.

or

try to restart the system in safe mode then try again to scan the document.
press F8 for safe mode while reboot the system.

3- Try to delete scanner from the DEVMGMT.MSC
just click on scanner in the list and delete that.
it can be in USB list.
restart the system

or
4- Try to uninstall scanner's driver from the DEVMGMT.MSC
just type DEVMGMT.MSC in RUN command
then select the scanner from the USB device and right click on the scanner and try to uninstall driver.
then install driver from the cd or internet.

Posted on May 07, 2009

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Posted on Jan 02, 2017

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Hi toolpusher

Try going to CanoScan Toolbox > Settings and reset the 'defaults' button at bottom... this will restore factory settings and hopefully fix your problem... The other error message you can expect to get is "unable to scan - insufficent memory, check your **** space' (or something similar)... same fix works for both! ...Have had both messages on mine, sounds like a semi-regular conflict on some sort, but seems to be easily fixed. Good luck :-)

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Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
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One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

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The Canon support site is the place to go for that if your Manual does not tell you.
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