Question about Seagate FreeAgent Pro Desktop - 320GB - 7200rpm - 480Mbps USB 2.0, 300Mbps External SATA ... Hard Drive

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Malfunction seagate drive 250 working fine until comp said it did not recognize attached usb device because it malfunctioned, is there anyway of saving it or retrieving the data on it?

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  • loopdoc Jan 21, 2009

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You can try to take it out from the enclosure and plug the hard drive directly to your motherboard for you to retrieve the date. Or just buy a different drive enclosure.

Posted on Jan 21, 2009

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click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
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you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
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right click to reinstall drivers or
if you can see your usb but its not working
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or you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap if this solution does not work and you might need one
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click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
when you plugged the external disk drive you got that windows could recognize the USB device change the cable just replace the cable of the hard disk everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
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1 Answer

When I plug my seagate free agent go portable hard drive (250 gig) into my usb, it register's that there is a device pluged into the computer (give's me the DING, that window's is famous for) but say's it...


try a different usb drive. if you are using win 7 or vista uninstall that device driver you downloaded. if its xp re install your usb drivers from the windows site just go to your device manager
win 7 vista click on computer sys prop device manager see if drive is connected hit update driver or roll back. same with usb system on win xp right click my comp. go to prop, then device manager let me know if this helps. but really important to make sure that you are plugged into a usb port in the back of the pc not thru a hub

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