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Acer Aspire 7730 webcam can't use on MSN

When i try to go on webcam on msn it says
'We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.'
As far as i know i dont have a program using my webcam and im sure there is no virsus or anything on it because its brand new.

Help please

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  • ryan_beach_l Jan 22, 2009

    No, it says 'we are unable to run audio and video setup.' and the webcam is built in.

  • Anonymous Jan 27, 2009

    i have the same problem, no other programs running, but msn says other programs running check and try again???????

  • Jay
    Jay May 11, 2010

    Have you verified that your webcam is installed? Is it turned on? Is It plugged in?

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  • Master
  • 1,102 Answers

You need to also set cam up for msn followAfter you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
these instructions
let me know if this helps

Posted on Jan 22, 2009

  • DEKR
    DEKR Jan 22, 2009

    thats odd

    are you able to uninstall the cam then reinstall

    try that and update drivers for cam reinstall them

    do you have msn7.5 or higher

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