Question about Brother MFC-8840D All-In-One Laser Printer

1 Answer

My adf jams. It does not feed the paper through it is missing the exit slot and jamming on the scanner. Is my scanner light spposed to always be on when the clover is closed? Thanks Richard Earle

Posted by on

  • richard_earl Jan 21, 2009

    Is there an easy to access the rollers to clean with water or do you just clean the outside rollers that can be seen?



    I'm wondering if something is out of alignment. It feeds in OK it just misses the last slot before it finally exits the adf after it was scanned.



    Thanks,



    Rich

  • richard_earl Jan 22, 2009

    My original problem was I had a doc cover open light on and was able to make it go out by depressing the switch near the left hinge which is cracked. That is when I realized the adf would always jam.



    If I get the hinge fixed will that fix the ADF jam?



    Would a authorized technician be able to fix the hinge and ADF; or should I just buy a new printer?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 86 Answers

Yes, the scanner light is normal always on, even if the cover is closed.
Try cleaning the rollers with some water.
Check if there is a piece of paper or staple or something else in the paper path.
If still jamming you need an engineer to service your ADF.
Please use the platen mode to make copies

Good luck and please rate me, thanks.

Posted on Jan 21, 2009

  • Joseph Micallef Jan 22, 2009

    Yes that's right, if the hinge is replaced, the ADF is also fixed, as you mentioned that the original gets out.

    A service technician is able to repair your ADF and replace the broken part.



    Good luck.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Samsung CLX-3160N Document jam Scanner Error


the printer samsung clx 3160nprinter to check the any papper part .to clear the papper jam then will be the adf scaner sencer hang.so you can change the adf paper senser or correct fix the senserliver. best wishes

Apr 05, 2013 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Fax on Lexmark 901 pro not feeding


Does it also jam when you're just copying or scanning? Try to check if the scanner is closed all the way down. The cover needs to be closed all the way down for the paper to flow properly from the ADF to the exit tray.

Oct 27, 2012 | Lexmark Pinnacle Pro901

2 Answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...


Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

201.08 paper jam The paper continually jams - I clear it and hit the continue but it jams over and over. there is nothing stuck in there!!


201.08

Description

Exit sensor is never made.
Possible causes:
• Improper loading of manual feed slot
• Paper wrapped in fuser
• Damaged paper exit sensor or paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system card

Action

• Check for anything in the paper path that might cause the paper to jam.
• Load paper in the manual feed slot.
• The fuser exit sensor may not be functioning properly.

Jul 14, 2011 | Lexmark C530dn Laser Printer

1 Answer

When i switch on my photocopier tohiba 2860, it asks for service and gives an error code 08221-918100. what could be the problem?


Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

  1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

Jul 05, 2011 | Toshiba Office Equipment & Supplies

1 Answer

An error is displayed that clear scanner jam.


Check the Paper Sensor on the ADF. If it is stuck, a Document Jam Error will occur because the scanner will attempt to feed documents when there are none. The sensor I'm speaking of is a black plastic lever that sits in a slot to the right of the feed roller. It should stick up through the slot (3/4 inch) and spring back if depressed and released.

Nov 24, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

XEROX 6110 coloer printers


Xerox 6110 Code Description A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF A2 ADF exit problems A3 Irregular size documents A5 ADF interlock A6 ADF single sheet document reset A7 Platen interlock A8 ADF exit interlock C1 Tray 1 jam C2 Tray 2 jam C3 Tray 3 jam C6-1, C6-2 Jams related to duplex C6-3 Registration sensor, re tray 1 C7-1, C7-2 HCF feed problems C7-3 Tray 1 feed problem C8 Paper stays in tray or duplex or HCF C9 Bypass feed problem E1-10 to E1-25 Internal jam E1-6 Paper on registration sensor E2 Reset signal happened. Might read E-2 something else E3-30 to E4-14 Exit jam E3-6 Exit jam E4-10 to E4-14 Inverter sensor not actuated E4-15 Inverter sensor E4-40 to E4-45 Duplex entry sensor E4-6 Inverter sensor E5 Front door interlock E6-1 Tray 1 interlock E6-2 2 tray or duplex interlock E6-3 HCF interlock E7-2, E7-3 Duplex interlock E8-6 to E8-15 Duplex entry sensor F1-1 Sorter entry sensor F1-6 Sorter exit sensor F3 Paper size not available for sort/stack F5 Sorter interlock J1 Add toner J3 Replace copy cartridge J7 Replace copy cartridge J8-1 Wrong copy cartridge installed J8-2 Copy cartridge EEPROM L6 Auditron or other counter problem L8 Platen glass temperature is too high L9 Communication problem between interimage erase/edge lamps and main board U1-1 Main motor drive problem U2-1 to U2-4 Scan home sensor U3-1 Lens sensor U4-1 Open fuser thermistor U4-2 Fuser did not warm up properly U4-3 Fuser temperature too high U4-4 Fuser problem. Staying on too long U4-6 High fuser temperature U5-1 Sorter bin home switch not activated U5-2 Sorter bin home switch stayed actuated U5-3, U5-4 Sorter bin home switch U6-1 ROM problem U6-2 RAM problem U6-3 Low battery U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96 U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board

Jan 03, 2009 | Office Equipment & Supplies

1 Answer

Jamming of paper using the Automatic Document Feeder


You may have a really tiny paper jam. You need to open up unit to get access to feeder properly. Use a torch, jams can be so small you can miss them. cheers lilacgerry

Jan 28, 2008 | Brother MFC 6800 All-In-One Laser Printer

Not finding what you are looking for?
Brother MFC-8840D All-In-One Laser Printer Logo

239 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...