Question about Epson Stylus Pro 9800 InkJet Printer

8 Answers

Clogged nozzles on Epson 9800

I have an Epson 9800 that is a little more than 3 years old. It worked very well up to a couple of weeks ago. I do not print every day but at least once a week. The print quality went way down, showing tiny banding at high resolutions and the colors are off. i.e. I am getting green instead of deep black ect...When I ran a nozzle check, entire lines were missing in the first 2 or 3 colors. Muliple cleanings and a deep cleaning cycle did nothing to help. Just used a ton of inks and filled my maintenance tanks. On auto cleaning, it tries to clear the nozzles by running a few cycles then comes up with a frustrating cleaning error. How do I stop the bleeding!?
I ran accross the Lyson cleaning cartridges product on the web and thought that I would run a supersonic deep cleaning cycle with those installed instead of my inks as I am dismayed by the amount of ink that is being wasted with no result!!
Any advice or suggestions?
Thank you in advance
Ely

Posted by on

  • 3 more comments 
  • elytahan Jan 22, 2009

    Replacing the print head is an "easy" albeit prohibitively expensive solution for a printer that is only 3 years old! Is there a way to make sure that it is solely a harware problem?
    Any advice on the Supersonic cleaning cycle with the Lyson cleaning cartridges? (I run Matte black but was shipped a Photo black cleaning cartridge. will it do the job?)

  • elytahan Jan 22, 2009

    LYSON Cleaning cartridges. They are used to flush out old inks...

  • elytahan Jan 23, 2009

    Any idea what a new print head for Epson 9800 would cost? does anyone know of a repair facility that can replace the head in the Los Angeles area?

  • elytahan Jan 23, 2009

    you mean $1000 !? this is a large format printer!

  • elytahan Feb 05, 2009






    I
    finally got a technician to replace the print head and pump for 1k. So
    after about an additional k in wasted inks, maintenance tanks and
    cleaning solvents, the machine is running like new and I am a happy
    camper once again!

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8 Answers

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  • Epson Master
  • 19,396 Answers

Before replacing the printhead remove it and soak in isopropyl alcohol or cleaning solution for one or two days. This usually works.

Your printhead is clogged not faulty.

Posted on Jan 23, 2009

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

To my knowledge, not that many suppliers for parts for large format printers not capable service shops. There are however Epson authorized parts distributors and/or service shops. Pls try:

  • Compass Micro, Inc. (503)408-8725 or (800)388-8595
  • Micrologic Systems, Inc. (903)561-0007
  • National Parts Depot (845)469-4800 or (800)524-8338
  • TSAworld, Inc. (770)417-2323 or (800)633-6626
  • Vance Baldwin Electronics (954)723-9191 or (800)432-8542
Should on the otherhand venture into performing the repairs yourself, a Service Manual would be very very helpful.

Pls post back results. Good luck and thank you for using FixYa.

Posted on Jan 23, 2009

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  • Master
  • 535 Answers

To clean your printer nosel u have take light hot water put the printer nosel on it for some time take a tishu papaer & clean it then try to print if its not work then u have to bue new cardige

Posted on Jan 23, 2009

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  • Master
  • 3,614 Answers

Here is a a list printer repair center on your Area.

you may contact and consult for any other concern;

Printer & Copier Repair Stores & Service Providers in Los Angeles

Posted on Jan 23, 2009

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  • Master
  • 1,990 Answers

Welcome to Fixya! They will work to Clean it Just Fine.

Posted on Jan 22, 2009

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I'm not sure if i read that wrong... lysol ?

What's on the label of that product ?

Robert

Posted on Jan 22, 2009

  • Roberta Smith
    Roberta Smith Jan 22, 2009

    I've never heard of that but i can see the chemicals in lysol doing all sorts of damage to the printer.



    Robert

  • Roberta Smith
    Roberta Smith Jan 22, 2009

    Ok my error i just noted i was reading the brand wrong

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  • Master
  • 916 Answers

  1. From inside a software application such as MS Word or Notepad, go to the File menu and click "Print".
  2. Click on your printer in the list to select it.
  3. Click on the "Preferences" button and the "Utilities" or "Maintenance" tab
  4. Locate and run the "Head Cleaning" utility at lease once but no more than 3 times consecutively.
  5. Print a test page.

Posted on Jan 22, 2009

  • 2 more comments 
  • machadojr_fe Jan 22, 2009

    if this does not work here is a manual way of cleaning the print head. Click here

  • machadojr_fe Jan 22, 2009

    Try the cleaning cartridge and if it does not work then the print head will need to be replaced.

  • machadojr_fe Jan 22, 2009

    Yes they clan flush out old ink and clean the nozzles if they are clogged. If you would like you can check the print head first with the manual print head cleaning guide i had posted to see if it looks worn or not and if it does not use the cleaning cartridge. If it does you will know to replace it and you will already have half the job of replacing it done.

  • machadojr_fe Jan 23, 2009

    Here is a print head for you: Click Here

    As for a repair shop there is a shop called the micro league inc they are located at.

    12436/A Santa Monica Blvd
    Los Angeles, CA 90025

    (310) 450-2708


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It seems to be hardware failure in your printer . You need to replace the entire print head .

Posted on Jan 22, 2009

  • 1 more comment 
  • SAM ANDERSON Jan 22, 2009

    You have tried all troubleshooting techniques like



    • nozzle check



    • auto cleaning
    This can be the last attempt LEAVE PRINTER ON THEN,
    1 remove ALL ink cartridges and close all covers
    2 unplug power cord from back of printer
    3 wait 4 minutes
    4 plug power cord back in and wait for 10 minutes
    5 when prompted install ink cartridges and wait a few minutes

    click the setup button on the front of the printer scroll down to the tools menu and then run clean print head 3 times and last of all run align printer 1 time.

    if you still have problem then you need to replace the print head there is no othe option .




  • SAM ANDERSON Jan 23, 2009

    It will cost around $100 .

  • SAM ANDERSON Jan 23, 2009

    It will cost around $100 .



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