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Xerox-416 won't print display says call service.

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There is a problem only a technicial can solve.

Posted on Jan 24, 2009

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My workcentre pro 416 is printing all copies as all black.


It sounds to me like the High Voltage Power Supply, Biasing Ground, or Blanking Exposure Lamp may be a fault. You could also have a problem with the Digital Scanner unit. But, there is nothing that you can do yourself: EXCEPT: If the unit takes a Toner Cartridge that includes the drum, I would try replacing that first. Then if no joy, your going to have to call out the big guns. Good Luck!!

Jun 13, 2012 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

I have a Xerox WorkCentre Pro 416. It has worked very good for several years. I was printing several pages and I heard a noise like something plastic broke and then I got the alarm with a paper jam...


sounds like the unit has an issue with one of the rollers not activating. contact a repair technition, any one worth their weight should be able to diagnose in a few hours. units with so many moving parts are hard to diagnose without visuals.

Mar 07, 2011 | Xerox WorkCentre Pro 416 All-In-One Laser...

1 Answer

I have Workcenter PRO 416 and display says change toner but after replacing toner,the same message comes up.


I had that happen before. It turns out the refilled toner cartridge I was using was the problem. When I bought the cartridge I thought I was getting a new one. They were refills. You may want to try another cartridge if you have one.
Good Luck

Nov 30, 2010 | Xerox WorkCentre Pro 416 All-In-One Laser...

3 Answers

Printed pages count


on the 416, click on the "machine status" button next to the lcd screen. scroll down to number 09, which is "Total Print Counter".

Nov 28, 2009 | Xerox WorkCentre Pro 416DC Copier

1 Answer

Unimessage pro driver error


try reseting the nvram. if no luck after that try changing the image control board.. with another one if it's avaliable.(maybe you have another machine around. If not then conect your printer to the network reset the printer so you can get an ip address.. usually it's a 192.168.*.* Then type that ip address 192.168.*.* into the top of your web address bar and you should be able to see you printer. If not i would change the image control board because it might be bad.

Feb 10, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

CA1 error code on my xerox workcentre 416


Pretty much yes. That message is that the Polygon mirror, is not spinning. That is the motor/mirror assembly inside the laser unit. There is a slight chance it is just sticky, but that motor failure is not uncommon at all in that product.
You can try going on google and searching a business called " the parts drop" and call, ask for Britt. There are 2 different lasr units for that machine, simply called a large and small laser unit.

Aug 22, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

1 Answer

My Xerox 416 S is printing confirmation reports before every job it prints. How can i make it quit?



  1. From the workstation open an Internet browser window.
  2. Enter the TCP/IP Address of the WorkCentre Pro in the Address field, then press [Enter] on your keyboard.
  3. Click on the [Print] tab.
  4. Under LPD settings, click on the check box next to [Enable LPD Banner] to insert or remove the check mark. When a check mark is displayed the Banner Page is enabled.
  5. Enter the password sysadm in the Password field, then click [Apply]. The Network Print Options Have Been Updated window will be displayed with a message stating that 'In order for the changes to take effect, please reset the printer from the Reset page or by turning it off and on again.'
  6. Click on [Reset]. The Reset window will be displayed.
  7. Click on the [Reset] button. A window will be displayed stating 'The unit is now being reset, allow 2 minutes before reconnecting.'
  8. Click on the [X] in the upper, right corner to close the Internet browser.
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Apr 22, 2008 | Office Equipment & Supplies

2 Answers

Xerox Workcentre Pro 416 P


This would be the first thing to try..


  • Press the 0 and 8 keys simultaneously and switch on.
  • Input 400 using the numeric keys, and press the enter key.
  • Change displayed status counter to 0, and press the enter key.
  • Switch the machine off then on. Check that the machine returns to the normal standby mode. If the machine does not return to normal standby mode, perform the following checks.
  • Feb 18, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

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