Question about Tablets & eReaders
Tablet freezes after less than 10 minutes of use.
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Posted on Jan 02, 2017
Hi there, We are
sorry to hear that the device is freezing and not working as expected. Please
try the following which may help to resolve the issue. Thanks,
1) Ensure that the Video/Image files you are trying to view are compatible with the tablet. Compatible files are located on the packaging and in the User Manual. You can also locate this information on the website, mydisgo.com
2) If you have not already done so, we would advise that you update the device to version 2.3. The update procedure can be found at the following page; tinyurl.com/8000update
3) If the Gallery app only freezes when accessing files on the SD card (and not internal memory), please try using the alternative memory card slot or test using a different memory card.
I do hope this helps to resolve the issue.
If you require any further assistance, please do not hesitate to contact us at mydisgo.com/support
sorry to hear that the device is freezing and not working as expected.
try the following which may help to resolve the issue.
Posted on Jun 12, 2012
i have a disgo tablet 8000 but freezes when it gets to the disgo sighn what do i do?
Posted on Jul 29, 2013
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