Question about Dell Dimension 3100 PC Desktop

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I tried the troubleshooting below, and now my mouse and keyboard are not recognized by the computer so I cannot do anything on the computer! HELP!!!!!

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If the connections are usb connections then restart the pc with the 2 devices plugged in properly. If that is done n no progress it could be d port on d system BUT try all usb port first! Will be waiting for a reply.
KJR

Posted on Jan 10, 2013

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Posted on Jan 02, 2017

SYSTEMWORM
  • 6 Answers

SOURCE: Keyboard & Mouse

Go to safe mode. Delete your keyboard and mouse from device manager.

Windows should redetect both on boot and use the generic drivers. Hopefully that will get you to where you can use them again in regular windows mode.

Wierd problem...never seen that one before. Good luck

Posted on Feb 25, 2008

  • 825 Answers

SOURCE: my mouse and keyboard are frozen when the computer

press and hold the power button for 30 seconds...this will remove any static electricity that is present in the motherboard.... now check with physical connections of mouse and keyboard and start the computer again....

Posted on Apr 19, 2010

  • 87 Answers

SOURCE: keyboard will not work

If the keyboard is USB, and I am assuming it is, try plugging it into a different USB port and allow a minute for the drivers to install automatically.

If the keyboard is PS2 (round purple connector), make sure you have it plugged in BEFORE you turn the computer on, or it won't work.

If neither of these work, try a different keyboard; if that works, the keyboard needs to go.

Good luck!

Posted on Jul 01, 2010

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Jan 21, 2016 | Onn Optical Mouse

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My mouse broke my usb port in the front of my computer and when I removed it my computer wont recognize my mouse or keyboard anymore but it recognizes my speakers


I had to unplug everything from the motherboard and remove the usb port in the front that was causing the problem, then my operating system started again, I then had to reinsert my supplemental recovery disk and repair my system, then I had to restore to the previous day before the problem started.

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MOUSE IS NOT RECOGNIZED NEW BATTERIES CHECKED ,


you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
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Feb 25, 2011 | Logitech Cordless Mouse

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My keyboard will not work


Hi,

Keyboard Is Dirty:

Keyboards should be cleaned with "spray-n-wipe" cleaner and a cloth or tissue on a monthly basis. Ensure that computer is not powered up while cleaning the keyboard. Compressed air can also be used to clean between the keyboard keys. Another tip: clean the keys with a cotton swab dipped in alcohol.

"Keyboard Not Found" Message:

Your keyboard is not plugged into the computer securely. Unplug it and plug it back in and the problem should go away. If this doesn't work, follow procedure: "Computer isn't taking inputs from keyboard" (below).

Key Is Stuck:

1. If a key does not work or is stuck in the down position, you may try to remove it with a CPU "chip puller" tool. These simple "L" shaped tools are great at pulling out keys. Once you've pulled out the stuck key, you can try to stretch the spring to "reanimate" its action.

Computer Isn't Taking Inputs From Keyboard

1. Is keyboard connected to computer? Ensure that the keyboard is plugged into the keyboard jack and not into the mouse jack. If the keyboard was unplugged, plug it back in and reboot the computer.

2. If the keyboard still doesn't work on boot-up, power down the computer and try to borrow a friend's known-good keyboard for troubleshooting. Plug the new keyboard up and boot up the computer. If the new keyboard works, the old keyboard is bad and needs to be replaced.

3. If the known-good keyboard doesn't work, check your BIOS to make sure it sees the keyboard. It should say, "installed." If the BIOS recognizes the keyboard, then you probably have a bad keyboard port.

I Plugged Keyboard Into Mouse Port

1. Many mice and keyboards today use a PS/2 connector
. If you plugged your keyboard into the mouse port (or viceversa), follow steps 2 and 3.

2. Shut down the computer and plug the keyboard into the keyboard port. The keyboard port is usually marked with a "keyboard" symbol. Plug the mouse into the mouse port (usually marked with a mouse symbol).

3. Reboot the computer; the keyboard should work now. If keyboard doesn't work, check your BIOS to make sure the BIOS recognizes the keyboard. You should see the words, "installed" or "enabled" under the keyboard.

4. If the BIOS recognizes the keyboard but it still doesn't work, you may have a bad keyboard port.

I Spilled a drink on my keyboard!

1. If you spill any liquid in the keyboard, turn it upside down ASAP. Drain all the water out of the keyboard, shaking it if necessary. If you've spilled water into the keyboard, just let it dry. You may use a hair dryer to dry out area under the keys (remember, too much heat and you could damage the electrical components).

2. If you've spilled a soda into the keyboard, completely rinse it in warm water. No soap please! You may use a hair dryer at this point or just let it dry for 2 days. Ensure the keyboard is perfectly DRY before you attempt to use it again. Don't plug a wet keyboard into electrical equipment. Think safety.

5. If the keyboard still doesn't work, replace the keyboard.

Nov 13, 2010 | Dell Computers & Internet

1 Answer

Keyboard not working


I presume it is a PS/2 keyboard one that plugs into the Green Connector at rear of PC, if so, then these ports often fault, with the mouse being OK. The best way around this is to get a cheap USB keyboard, and install it. Ensure you set the USB ON in BIOS too. You could try uninstall/reinstall of KB from device manager first.

Feb 08, 2010 | E-Machines eMachines Desktop PC

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My keyboard has just stopped working - it's cordless - how do i connect it again


Hi,
I suggest that you try to do the bind process again.
Remove the keyboard batteries for 15 to 20 seconds. Reinstall the batteries, and reattempt the bind procedure.

Please open the below link to view the steps to troubleshoot issues with Wireless Keyboard or Mouse.
"http://support.microsoft.com/kb/838398"

You may also try performing the below mentioned troubleshooting steps:
"http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1001057"

If you are using a Bluetooth Keyboard or Mouse, please check if the Bluetooth is turned on in the Computer and pairing of the device is done successfully.
  1. Download and install all Bluetooth updates available online
  2. Verify the internal Bluetooth adapter is enabled.
  3. Verify the Bluetooth Support Service is started and set to automatic.
  4. Verify the internal Bluetooth adapter is set to discoverable mode.
  5. Verify the Bluetooth device is turned on and charged properly. Refer to the manufacturer's instructions for proper configuration.
  6. The Bluetooth device may be out of range or too close. Try moving it closer or a little further away.
Please open the below link to view the steps to troubleshoot issues with Bluetooth Wireless Keyboard or Mouse.

"http://tinyurl.com/29ucvvf"

Thanks,
Mithun

Nov 01, 2009 | HP D8597A Keyboard

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My logitech wireless mouse works but the wireless keyboard does not. When I try connecting the keyboard the mouse stops working. I can get the mouse working but can't get the keyboard working. The only key...


The keyboard is not recognized by your PC. By the way, do you have the software installer for your keyboard.? Run the installer in your PC, and try again
if it now recognize the keyboard.

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2 Answers

Keyboard not working


To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.

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Troubleshooting keyboard and mouse


i think u did'nt set ur blue tooth configration....pls set ur bluetoooth configration an try this again ...

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I've got one of those. We had problems with it chewing batteries up. You might try another mouse on that computer, and try that mouse on another computer.

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