Question about Maytag HYE3658AY Electric Dryer

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Black color left in dryer, cant clean

I guess we clean new black towels that left black residue. I have cleaned it out several times, but the black color keeps coming back in the lint collector, the clothes, and blackness on the back vent(?) Any help on cleaning enternally?

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As a mechanic, and based on knowing the drum is mostly stainless steel, my first inclination is to grab a can of carb cleaner from the auto shop and a few paper towels, and clean it up.. but I'm cautious with that stuff as it's very flammable... and I'm a guy.

My other thought would be to call or visit your local fabric store. Talk to someone who knows about fabric dyes and ask them what cleaner you could use. It'll likely be less.. barbaric than my fist thought.

IF you try my first thought, spray it on the rag and wipe the drum. don't spray that stuff into the drum.. it flows fast and will take hours to fully evaporate. and let the drum air out over night before using, just to be sure. Have exhaust fans or other ventilation going. Just to be safe too.

Posted on Feb 17, 2009

  • pirateplow Feb 17, 2009

    Have you tried just wiping it out with soapy bleach water?

    Seems that if you used soapy bleach water.. wiped it liberally, let it sit for 10 mins, then wipe with out with clean fresh water, that would neutralize all the color.

    Make sure you unplug the unit though right?? Goes without saying, but I thought I'd better.


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Takes 1-2 hours to dry a load of towels. Is this normal? Is there anything I can do to improve this problem? Filter is clean. Vent pipe is clear.

Open the door and shine a flashlight at the back of the drum, you should see a grouping of holes about the size to stick a pencil through. Do you see lint covering some of the holes? If you do, unplug the dryer, take the back panel off (1/4" screws) and there will be a black duct on the left hand side behind the panel, remove the duct and you will see the holes this time from the back, and you can remove the lint, while you are there, clean the lint from the duct and the blower assembly at the bottom of the duct. If you don't see lint upon initial inspection it could be a weak or burnt heating element, you can access the elements the same way, but instead of the black duct they are under a black cover on the right hand side. MAKE SURE YOU UNPLUG ANY APPLIANCE BEFORE REMOVING ANY SERVICE COVERS!!!!

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If gas, I would be suspect the black spots are carbon, which, based on your describing that when you clean the interior of the drum, the spots return, is coming from the burner area.

1) If the above is correct, then call quit using the dryer serviceman immediately before continuing use.
2) If your handy repairing things, you will need to remove power from the unit, and access the combustion chamber from the backside of the appliance for cleaning.

This will be a messy job, as carbon black is messy. It comes from incomplete burning of the gas as it goes into the combustion chamber. This is normally caused by restricted airflow into the combustion chamber, and that cause is difficult to identify without looking at the unit. Best thing is to just clean the unit up real good, removing any lint buildup and carbon that can be found, and confirming that the proper orifice is installed (is this an LP dryer operating on natural gas, or vice versa.). Once cleaned and all repairs made, you will need to operate the dryer with old, clean rags in the drum for several cycles until you are certain any residual carbon has been blown through.

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Each manufacturer has different designs so what is involved is determinant on the manufacturer. The most common domestic manufacturers are Whirlpool, GE, Frigidaire. Most of the brand names seen in stores are derivatives of these. This includes Maytag. It was purchased by Whirlpool in 2006 who has been incorporating their design into Maytag since. Only the Maytags since 2006 have the Whirlpool design. In 2006 they were still selling the old Maytag stock while retooling to manufacture the Whirpool design so you have to tread carefully when determing what you have if purchased in 2006 & possibly into early 2007.

Whirlpool--Some other derivatives--Roper, Kitchenaid, Estate, Kenmore.

Frigidaire--Westinghouse, White-Westinghouse, Gibson, Kelvinator, Tappan, Magic Chef, Electrolux

GE--Hotpoint. GE also manufactrurs some appliances by using off-the-shelf designs. As an example some of their dryers use a GE--Frigidaire derivative.

This is not meant to be a comprehensive list. It is also not meant to say they are all equal as long as you buy any brand from that particular manufacturer. The reason for having so many different brands is that while you incorporate some basics of design similarity you can also add or subtract features to have a particular brand serve a niche in the marketing scheme.

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