Question about Epson Stylus C70 InkJet Printer

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Epson Stylus C70+ printing colour but not black

Hi

I have a Epson Stylus C70+. I have had the printer for 10 years but haven't used it until now. It has installed fine and works ok. The problem is that it won't print black ink. There definitely is ink in the black cartridge. I have ran the head cleaning utility many times but without success. Anyone have any ideas?

Thanks

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The usual reasons for ink failing to get to the paper are either a blocked/faulty print head, or an empty/faulty cartridge. If you have been using the printer regularly without a long disuse period, then suspect the cartridge first.

You say the cartridge definitely has ink. The ink level indicator may well be misleading you. The printer determines the amount of ink left in the cartridge by counting the number of ink "shots" when printing, head cleaning etc. This information is stored in the chip on the cartridge. Thus, it is not an actual measurement of the ink left, but an estimate calculated by subtracting the total shots from the original full ink quantity. This estimate can sometimes be grossly in error, usually due to a cartridge replacement not being carried out correctly, a cartridge that wasn't filled properly etc. Alternatively, the cartridge could be faulty and not delivering ink even though it contains some. The only simple way to check this is to replace the cartridge with a new one. You can re-use the original cartridge later if it turns out not to be the problem, but make sure you tape up the feed hole and breather channels to stop the internal sponge drying out.

If the cartridge is not the culprit, you can try soaking the print head to dispel blockages caused by dried ink in the nozzles. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any black ink on the nozzle check, then there is hope! Repeat the head clean process 2 or 3 times, but not more; leave for 24 hours for air bubbles to disperse then repeat. If nothing, repeat the soak process once more. If still nothing, post a new comment detailing what you have done and the results.

Posted on May 05, 2009

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