Question about Dell W4201C 42 in. Plasma HDTV

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Dell 42 inch plasma has no image or sound

When I turn on my Dell 42 inch plasma the power light goes on as normal but the screen stays black (no image) and also no sound. Please any help would be greatly appreciated.

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  • wgdepot Jan 25, 2009

    I have a DELL W4201C PLASMA tv. I turn the TV on, it flickers and then
    nothing just silence and blackness but the TV is still on. My dad and I
    opened up the back checked the fuses and they appear to all be in good
    shape. Could it possibly be bad power supply? Any remedies? Let me know
    what additional info you need.



    Kristina

    wgdepot@yahoo.com





  • Anonymous Jan 30, 2009

    I have the same problem, once I turn the tv on it powers on but the screen stays black and no sound. If anyone knows what to do please help us.



    thanks

    Cj

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  • 90 Answers

Needs new panel and a updated power board. firmware must be 51-7 (current)

Posted on Feb 01, 2009

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