I just got my new front GE front loader - maybe it is no problem - but it seam strange that I see no water level at all during the wash. The water stops and runs 3/4 times and that is it. Can it really be right that it requires not more water is needed. I wanted to see if that is how it is supposed to be before I call the service.
It's very difficult to see the water level with the GE front loaders, and your estimate that there seems to be an inch of water is about right. Let the washer run until it stops adding water to the cycle (about 5 minutes) and then hit pause. Open the door and I'm sure you will find the clothes are sopping wet! If they are not then you definitely need to call for service.
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That is normal, never is all the water expelled by the machine about 1/2 gallon remains in the tub on front loaders. If the water level is showing in the visible part of the washer basket you have a problem.
you will have to take the front cover off. you will see a clip on the top right and left side at the seam at the top of the front cover. you can tale a screw driver or putty knive and push down on the clips and the front will pull off toward you. unplug the machine. you will see the drain pump at the front bottom right, the pump may be hung up. try turning the fan on the pump to free it up. if this does not work change pump. if water is in machine you will need to pinch off hose comming from tub if you change the pump
My GE Front Loader is 18M old and it has been progressively getting worse, not spinning the water out......I should have known the Pump had a cleanable strainer as Solution #1 says. Pulled a fist size chunk of wet lint, coins, a necklace and wrappers from the Strainer, not to mention about 2 Gal of dingy, soapy water. Tried a Drain/Spin and after a couple of minutes, went to High Speed Spin for the 1st time in about 3 months. Obviously there is a Water Sensor on the Drain Line somewhere that if the Drain Line still has water in it, it does not allow washer to go into Med/High Spin Mode.