Question about Sony SnapLab UP-CR10L Digital Photo Printer

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Two lines show on my 5x7 prints

When printing a 5x7 two lines show on the prints running the lenght of the print. Can't find instructions on how to use cleaning sheet or if this would help

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If the machine has mainly printed 6x4,When you
go to print 7x5 the edges of the head and rollers
tend to be dirty and will leave the two stripes along
the edge of the prints.Use the cleaning ribbon and the
sticky pad supplied with a new box of paper to clean the machine.Depending on how bad it is it may take a few try's.To do this switch the machine on and enter the control panel by tapping twice on the top left of the monitor- It will ask for a four digit code - Uless it has been changed this will be 9999 click
Enter/Ok - then click on the top far right ikon and
the screen you see will have a greyed out ikon
bottom middle - Now replace the print ribbon with
the white cleaning ribbon supplied with the machine
and the greyed out button becomes active - Click on
this button and the machine asks if you want to clean
it click Enter/Ok - About 10" of paper will then be
driven from the machine place the sticky pad as per
the drawing on it onto the paper and press Enter/Ok
- The paper will move in and out a few time and then eject a big piece and some small pieces of paper - Then remove the white cleaner ribbon and replace with the print ribbon and press the green return button
in the bottom right of the screen to return to normal use.This should be performed every two - three boxes
of paper.

Posted on Oct 26, 2009

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Thanks for visiting FixYa!

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Your printer should have a slide where the paper is inserted. Place one of the 5x7 cards in the slot just as you would an envelope and slide the slider until it is 'close' to the card but not directly against the card.

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  • Thermal head — generates heat; prints on paper
  • Platen — a rubber roller that feeds paper
  • Spring — applies pressure to the thermal head, causing it to contact the thermo-sensitive paper
  • Controller boards — for controlling the mechanism
I think that you may need to replace your thermal head, A line means there is a place that the head can not head or it cannot recieve data
http://www.youtube.com/watch?v=LWs74J7EfjM
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