Question about Brother MFC-5840CN All-In-One InkJet Printer

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All in one error

Error message when restarted....UNABLE TO SCAN..... it will not allow me to use any functions at all. just prior to this I was trying to send a fax, 1 sheet jammed and I was able to grab it and straighten it enough to finish going through. But then I got this error message...any ideas?

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Re: all in one error

Hi. I researched your issue and found help on the Brother support website. Follw the instructions provided by the following link and your error should clear... Hope this helps. Good luck.

Posted on Jul 03, 2007

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Remove the TWAIN software and reinstall it. Best if you can use the add/remove software in the control panel. You might want to look in the Device Manager for the USB entry that controls the device and remove that. If you find it open with an error, definitely remove that entry.

You might want to check with Brother to see if they have a updated driver for your 5840.

Thanks for your question at

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