Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator

4 Answers

Ge Profile Top freezer-not cooling/not freezing

Manual defrost fixes problem for 2-3 weeks, then problem returns. Frost develops in freezer. One repair man came, said door gaskets need to be replaced. The gaskets are contacting well all around both refrig and freezer doors, so I am skeptical. I think maybe defrost not working. Where is access to defrost timer and heaters? Any way to manually over-ride defrost circuit in order to make it go into defrost cycle?

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Evaporator fan motor inside the freezer is working? Any frost on the freezer back wall?

This is the fan inside the freezer section, it will circulate the cold air around in the freezer and blow the cold air from the freezer into the fresh food section, it also sucks the warm air from the fresh food section back into the freezer to be re-cooled.

Hot condensor coils ( under the refrigerator ) been cleaned recently?

**GSS25LGMA**

That is part of a full model#.

Ge Profile Top freezer-not cooling/not freezing - 00082692.jpgEvaporator fan motor

Posted on Jan 21, 2009

  • Nate Stansfield
    Nate Stansfield Jan 21, 2009

    Also check the thermostat may be malfunctioning. Do you hear a clicking or anything different when you turn the temperature control?
    Also To check the defrost system, you can manually advance the defrost timer
    in the top of the refrigerator compartment to turn on the defrost
    heater. Take the cover off the refrigerator light. You will see the
    defrost timer behind this cover. Turn the timer clockwise until you
    hear the evaporator fan shut off.
    Check the glass tube heating elements in the freezer to make sure
    that they turn on. If the heaters do not work, you can disconnect
    electrical power and check the resistance of the heaters. Each heater
    is 7 ohms. You should measure 14 ohms of resistance through the heater
    circuit. I am showing blue and pink wires running through the defrost
    heaters. If you suspect that a heater is bad, look for black or burned
    spots on the ends of the glass heater tube. This would verify a heater
    failure.
    If the heater resistance is good, check the defrost
    thermostat. This thermostat will have pink and orange wires running to
    it. It should be closed (near 0 ohms resistance) at normal freezer
    temperatures. It is designed to open at about 60 degrees Fahrenheit. If
    it is open (infinite resistance), it will need to be replaced. Also,
    look for loose or broken wires in the circuit. After repairing any
    defective component, reconnect power and test the circuit.
    If
    your defrost cycle is working properly, your problems could have been
    caused by the water leak. After the water leak is repaired, observe the
    freezer operation.



  • Nate Stansfield
    Nate Stansfield Jan 21, 2009

    check the defrost
    thermostat. This thermostat will have pink and orange wires running to
    it. It should be closed (near 0 ohms resistance) at normal freezer
    temperatures. It is designed to open at about 60 degrees Fahrenheit. If
    it is open (infinite resistance), it will need to be replaced. Also,
    look for loose or broken wires in the circuit

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Remove Your Kick plate And It Should Have Instructions On How To Force Defrost. If Its Not There Unplug The Unit For 30 Seconds Then Plug It Back In Then Find The Temp Control In The Fridge Switch It Off Then On. This Should Force Defrost On Most Units.
In My opinion It Sounds Like you Need A New thermostat Or Timer If Equipped.

Posted on Jan 21, 2009

  • Michael Fisher
    Michael Fisher Jan 22, 2009

    The Access Should Be In The Actual Freezer Behind The Back Panel Inside. This Will Give You The Fan, Thermometer,Drain and Thermostat access.

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No way to Manually override these. You will need to Empty the Freezer and Remove the Shelves. Remove the Rear wall Panel inside the Freezer to locate these Components.

Posted on Jan 21, 2009

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If the freezer seems to be doing nothing, see the "It doesn't work at all" section, above. Otherwise, check these:

  • Is the thermostat knob turned to the proper setting?

  • Is the compressor motor running? It's a football-sized case with no apparent moving parts on the outside of the freezer at the back near the bottom. Is it humming or making any kind of continuous noise? If it is, but your freezer is still not cooling at all, there may be a serious problem with one or more of these areas:

    • The compressor

    • The condenser

    • The evaporator

    You can't service these yourself. You need to contact a qualified appliance repair technician.

Posted on Jan 21, 2009

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