Question about Philips 14PT1356 14" TV

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I don'have tone and i have short picture (Vertical)

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  • Zdravko Rogosic
    Zdravko Rogosic Jan 23, 2009

    I dont have a tone , just picture, and the picture iz nerowed in the lower part.

  • Zdravko Rogosic
    Zdravko Rogosic Jan 24, 2009

    Yes, it doesn' have the sound. I know what is the problem

    but I need the code or a way for entering in the service mode. I just don't know way the sound isn't working, when the exiting amplifier for the sound and the control for the amplyfiing is working OK.


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Mipos mpori kapoios na me voithisi eo thn philips 14pt1356/01exo xionia sta kanalia kai den exo foni

Posted on Jul 30, 2010

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Hi and welcome to FixYa,

Offhand, to my understanding, the vertical fault is hardware and therefore adjustment in the service menu would not correct it. You might have better results checking the vertical components including the pump capacitor, the IC and the resistors within the area. You might also check the vertical supply voltage coming from the FBT. This of course requires familiarity working with electronic components & circuitry, use of a DVM/VOM and a soldering iron plus safe working practices with live/HV sections.

Pls postback to clarify the missing "tone".

Good luck and thank you for using FixYa.

Posted on Jan 23, 2009

  • Louie  Role
    Louie Role Jan 25, 2009

    Service Mode entry on some Philip's models:
    shorting the service pins inside the TV unit near the EEPROM;
    combinations keys on the remote controls. Pls appropriate codes here, here and/or reference this.


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What is your problem .Repost your question with some more details .

To enter into menu click menu button in remote.

Posted on Jan 23, 2009

  • SAM ANDERSON Jan 23, 2009

    • Look for a cold solder joint in the vertical drive, as well as in the area around the low voltage power supplies.See if there is a short in that area where there is a fuse to the vertical drive and audio stages that is shared by the two.

    • Check the caps in the power supply providing the low voltage to the audio and video processing IC's, and check the regulators/zeners .

    But still have doubt what you mean by missing tone .

    Does it mean sound is not working ?

    Please post back if you need further help .


  • SAM ANDERSON Jan 25, 2009

    There are two ways to enter into service mode.

    • Option 1:
      In the TV-set itself is a 3-pin connector
      with which either SERVICE-DEFAULT or SERVICE-MODE can be activated. For
      the MG3.1E chassis this connector is depicted 0356 (SERVICE-PINS) on
      page K7 (TXT&CONTROL). Shorting pins 1-2 will activate SERVICE-MODE.

      Shorting pins 2-3 will activate SERVICE-DEFAULT.

      IMPORTANT NOTE: using the service pins will disable any software security feature!!

    • Option 2:

      Activate these modes using the remote control.

    Option 2 is the preferred method because the settings have to be changed using a remote control anyway....

    To activate SERVICE-DEFAULT:

    • Press 0 6 2 5 9 6 and then the [menu] button.

      The message 'Service Default' appears and channel 'SER T' will be
      selected. This only sets some settings to a preset value
      (channel/color/brightness/volume and such).

      This mode is primarily intended to set things to a predefined state for
      servicing. Measurements/adjustments are usually carried out with
      service default active. You can exit the service default mode by
      placing the TV into standby (not through the mains switch).

    To activate SERVICE-MODE:

    • Press 0 6 2 5 9 6 and then the [i+] button (Note: the [i+] button is also known as [OSD] or [STATUS] button.

      After pressing 0 6 2 5 9 6 the message 'Dealer' should have appeared.

    Other codes which seem to work:

    0 1 6 2 5 9 6

    0 3 6 2 5 9 6

    0 4 6 2 5 9 6

    0 7 6 2 5 9 6

    0 8 6 2 5 9 6

    These alternative codes have just an additional number after the '0'.
    The additional number is any number which was not part of the
    'original' code.

    More precisely: the number following the '0' can be repeated multiple times, so

    0 1 1 1 6 2 5 9 6 is also acceptable.

    Note: press the numbers not faster (or slower) than you would normally
    do if you had to press multiple numbers. Do not worry about the channel
    changing while you press the numbers.

    Source :


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Picture too low in screen

Picture too low in screen can be from a circuit inside the TV.

These can be caused from among the components in it.

Here is a sample image to describe it :

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and these Vertical IC derives power from

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There is no manual adjustment for Vertical height, these requires

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hello there,

Your TV has three automatic picture settings ("Dynamic", "Standard", "Movie") that are
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Good Day, checho3435;

Look for fluid on the PCB's or check these items:

This model is equipped with a self-diagnosis feature to help with diagnosis of shutdown problems. To activate this turn the unit on let it shutdown then press the input/device and menu buttons on the front panel simultaneously and hold them in for 5 seconds after 5 seconds the power LED on the front panel will blink a two digit sequence. This will be one set of blinks a short pause then another set of blinks, this will repeat 5 times. 1 - 2 = no error detected 2 - 1 = X-ray protect (high voltage or beam current) 2 - 2 = Short protect (short protect monitors low voltage supplies) 2 - 3 = Deflection protect (this could be loss of vertical or horizontal deflection) 2 - 4 = Vertical protect (usually loss of vertical from the source). Good Luck, big IRISH>

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