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the best place that i can try and tell you to go is to a hardware store to find the product. if nobody has it locally then you might have to call the manufacturer to order the part. also try ebay. i do know they sell some parts for rice cookers
the pot is not suppose to be a tight fit. now if there is more and half an inch space then it is a manufacturer defective. but if there is less than half an inch then that's normal cause you have to be able to take it out and wash it. as long as it doesn't rattle when cooking everything is fine
The rice will stick if there's not the right amount of water added.
The rice cooker should have numbers marked on the side of the pot. Those number correspond to the amount of water to be added for a given amount of rice. For instance, if you add 4 cups of rice, add water until it reaches the 4 mark.
The Hitachi has notches on the inside of the pot. You put your rice in the pot and than start adding water until your water level reaches the notch labeled 7. Remember that the rice has to be inside the pot when you start adding water so that you will have the correct amount of water for the rice you're cooking. It doesn't work the other way around. Rice in pot than add water. But usually the average cup that comes with these rice cookers only holds 3/4 of a cup when you fill them to the top.