Question about AT&T Blackberry Curve 8300 Smartphone

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Downloaded pics from blackberry using USB

Downloaded some pics from Blackberry to hard drive using USB cable connection. However pics where saved with .REM extension and no program will recognize them. Would like to know how can reload them to phone card or a program that will show them as pics again.

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  • Dave Dieter
    Dave Dieter May 11, 2010
  • Dave Dieter
    Dave Dieter May 11, 2010

    what model blackberry are you using, i will def try and help solve this problem if you could give me a lil info as to the .rem extension. were these picture downloaded from the internet via phone?



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  • 92 Answers

What has happened is you had the Encryption mode turned on. You need to click on Options-Media Card- and turn encryption off then go into Options-Security Options-and disable content protection. After that follow this guide below to fix the other ones.

  1. Turn off future encryptions
    • Go to Options -> Media Card
    • Set Encrypt Media Files to No
    • Note: Despite what people say, you do not have to set Encryption Mode to None - this has nothing to do with your encrypted media files
  2. Move the encrypted files in order to decrypt them
    • Go to Media
    • Press the Menu key
    • Select Explore
    • Navigate to the directory containing your encrypted files
    • Create a temporary folder
    • Move the encrypted files into the temporary folder
    • Note: If you have media files in other directories that need to be decrypted, don't put them in this temporary folder. Instead, create a separate temporary folder in that directory and repeat these steps. This way, you can remember the files' original location
    • For impatient people (like me) or people with way too many encrypted files: To quickly decrypt files:
      • Move one file into the temporary folder using any method (this lets the BB remember the temporary folder as the folder you will be moving future files into)
      • Scroll to the next file
      • Press the Menu key
      • Press the M key (this highlights Move)
      • Click the trackball
      • Press the Menu key
      • Press the M key (this highlights Move here)
      • Click the trackball
      • Rinse & repeat
  3. Clean up
    • Technically, you could use the BB interface to clean up, but if you have way too many files, you'll want to use the Mass Storage Mode - this is more efficient, allows you to navigate the directories quickly, and allows your files to move to their original directories quickly
    • Use the USB cord to connect your BB to a computer and enable Mass Storage Mode
    • Navigate to the temporary folders
    • Move the containing files to their original directories
    • Delete the temporary folders

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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Perform a hard reset of the BlackBerry smartphone.
1. Remove the Battery and Sim Card from your Handset and Re insert it.
If it's still the same problem.
Perform these steps : -
Take a Back Up of your Blackberry Smartphone.
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Backup and Restore icon.
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Give the backup file a new name or leave the default name in the File Name field.
Click Save.
The BlackBerry device has now been fully backed up.
Back up will be in .ipd file format.
Then in your Handset perform these steps :-
1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Go to General settings
5.Press Menu key, you will get an option Wipe Handheld select it.
6.Type the password if you get a prompt, default Password "Blackberry"
7.you will get a confirmation message,Data will be Erased.
8.Click Continue.
9.It will start Wiping your Handheld.
10. Once Data is Erased,Handset will Automatically Restart.
To Restore the Data to your B Handheld
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Restore Tab.
Navigate to the backup file you want to restore to your BlackBerry smartphone.
Double-click the backup (.ipd) file.

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Blackberry not recognized by computer!


on your bb curve go to options then select media card. then after the words "when connected", make it say yes. this will make it visible. go to computer and click drive f. give it a try. bet it solves ur problem.








Sep 30, 2009 | RIM BlackBerry 8820 Smartphone

1 Answer

Uncaught exception dssma invalid state (5):3


Perform a hard reset of the BlackBerry smartphone.


1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.

If the Problem continues

Perform these Steps:-

Use the following steps to back up a BlackBerry device:
  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
To delete all data from the BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, click Options.
  2. click Security Options Then Select General Settings.
  3. Click Menu button then Select Wipe Handheld.
  4. you will get message click Continue.
  5. they Type Blackberry, Press Enter.

To Restore the Data to your Blackberry Handheld 1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager. 2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen. 3. Double-click on the Restore Tab. 4. Navigate to the backup file you want to restore to your BlackBerry smartphone. 5. Double-click the backup (.ipd) file. 6. Restore Process will start.

Aug 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Screen saying uncaught exception:DSSMA invalid state(5); 23


Perform a hard reset of the BlackBerry smartphone.

1. Remove the Battery and Sim Card from your Handset and Re insert it.

If it's still the same problem.

Perform these steps : -

Take a Back Up of your Blackberry Smartphone

  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
  9. Back up will be in .ipd file format.
Then in your Handset perform these steps :-

1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Goto General settings
4.Press Menu key, you will get an option Wipe Handheld select it.
5.Type the password if you get a prompt, default Password "Blackberry"
6.you will get a confirmation message,Data will be Erased.
7.Click Continue.
8.It will start Wiping your Handheld.
9. Once Data is Erased,Handset will Automatically Restart.

To Restore the Data to your B Handheld


  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Restore Tab.
  4. Navigate to the backup file you want to restore to your BlackBerry smartphone.
  5. Double-click the backup (.ipd) file.



Jul 12, 2009 | RIM BlackBerry Curve 8310 Smartphone

3 Answers

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error 507 means that the operating system on the handheld is missing.

1) Download the latest version of the handheld os from your carrier's web site
2) Execute the downloaded file
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4) Connect the BB and start Desktop Manager

It should reload now.

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1 Answer

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You just need to double click the .exe files you have downloaded and the follow the on screen prompts to install. Once both are installed, connect the USB sync cable to your Computer and Blackberry and the Configure the Synchronization settings to the email program listed that you use.

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1 Answer

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http://forums.pinstack.com/showthread.php?t=53787

follow this link and it will go into great detail and explain further about media encryption.

Jan 30, 2009 | AT&T Blackberry Curve 8300 Smartphone

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