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ITunes installation problem

After downloading iTunes and trying to open it I get a message that reads: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer package". I am running on a Dell Inspiron/9300 using Windows XP Media Center Edition. Thanks.

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  • jesa_mg17 Jan 28, 2009

    he installation package could not be opened. Verify that the package
    exists and that you can access it or contact the application vendor to
    verify that this is a valid Windows installer package

×

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This happens occasionally when downloading something, a portion becomes corrupted. Try throwing that one away, redownload, and it should work. If it doesn't restart computer and then try installing the freshly downloaded one again.

Posted on Jan 23, 2009

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1 Answer

Can't open my iTunes when open get error messages ""Apple application support was not found." Apple application support is required to run iTunes.


I think you have not follow the basic rule. first check your system configuration with iTunes application requirement.
If possible update your system. Now you can download a Apple Application Support file and if not helpful then read this tutorial if you have some technical knowledge https://discussions.apple.com/docs/DOC-6562#qtmoviewin
and follow Mac Technical Support for more guidance.

Jul 30, 2014 | Apple iTunes

2 Answers

I am trying to download iTunes onto my computer, but when I get to the end of the process where iTunes and QuickTime are to be installed it wont. A small box pops up saying "iTunes could not be...


Hi there!
There can be several reasons why you are getting this error message. First, make sure that your user account is an administrator account. If you are sure that your account is an admin, follow this steps:
1. Choose Run from the Start menu. type %Temp% and click OK. delete all files inside the temp directory 3. Click again on run from start menu. Type cmd and hit Enter. 3. Drag iTunesSetup.exe from the Desktop into the C:\\WINDOWS\system32\cmd.exe window. 4. Add a space and then this text: /extract %TEMP% 5. Press return/enter. This will extract three Windows installer packages into your TEMP directory. 6. Navigate back to your TEMP directory. 7. Launch the AppleSoftwareUpdate Windows Installer Package. Complete the installation. 8. Launch the QuickTime Windows Installer Package. Complete the installation. 9. Launch the iTunes Windows Installer Package. Complete the installation.
Please reply if this will not fix the problem. Cheers!

Apr 23, 2011 | Apple iTunes

1 Answer

Problem Installing itunes 9.2!!


re install the i tunes 9.2 during installations use the CUSTOMS settings on installing on it. then try to download again

Jul 14, 2010 | Apple iTunes

1 Answer

My installation package won't open when i download itunes


Is there error message when you run the installer. Try re-downloading the application might be the file is not yet fully downloaded or truncated.

May 31, 2010 | Apple iTunes

1 Answer

When trying to uninstall itunes from my laptop i get error code 2230. this also comes up when i try to open itunes. how can i fix this so that i can uninstall itunes without hassle?


You can download the Windows Installer Cleanup Utility from Microsoft, which will clean up any leftover installer files that may be causing issues with your current installation. To do this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Click the "Download the Windows Installer Cleanup Utility package now" link

-Choose Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.

-Select iTunes from the list and click Remove.
-Click OK in the confirmation dialog that appears.
- if it prompts to restart - choose restart later

-Repeat this step for removing these progrmas as well in order

QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

-Click OK in the confirmation dialog that appears.

Click Exit.
Restart the computer.

download itunes again

http://www.apple.com/itunes/download/

Apr 15, 2010 | Apple iTunes

1 Answer

Keeps coming up with error message when installing itunes


Have you tried to download iTunes again?

Dec 18, 2009 | Apple iTunes

2 Answers

My itunes does not start whwn i clicked on icon.


Here's some info that may help - picked up from other boards where similar problems reported.
First check to see if Quicktime works normally, iTunes will not work without it.
If Quicktime is OK, then use these troubleshooting articles: XP version http://support.apple.com/kb/TS1421 Vista version http://support.apple.com/kb/TS1717
Have you installed any of the following: ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with Quickitme. Then download the version of Quickime without iTunes: http://www.apple.com/quicktime/download/win.html Now Remove Quicktime using the method for Quicktime in this article (just Quicktime): XP http://support.apple.com/kb/HT1925 Vista http://support.apple.com/kb/HT1923 When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name. Restart you computer Install the stand alone Quicktime and check if it starts. If it does you are in a position to find out if iTunes is OK.
If Quicktime is OK, do you get any error message when you try to start iTunes? If not, open your task manager after trying to start iTunes. Do you see iTunes.exe running on the processes tab. If there is no error and you see iTunes.exe running then iTunes is hanging and we need to look at a slightly different route.

Sometimes it is just a problem with the itunes database file when it won't open after an upgrade. Press and hold the shift key while trying to start itunes. Does it give you an option to choose or create a new library? http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html

Bonjour is a common cause of iTunes hanging at start up. i.e. silent launch failure with iTunes.exe running on the processes tab. You can uninstall bonjour if you don't need it. However it is required for sharing libraries and other things
You could also try uninstalling it, then downloading bonjour from Apple and installing it directly. http://support.apple.com/downloads/Bonjour_for_Windows

Jun 15, 2009 | Apple iTunes

1 Answer

Itunes library problem, itunes not opening


just uninstall the software and go to www.itunes.com and and download it. it automaticaly should download the one you need for your computer

Jun 05, 2009 | Apple iTunes

1 Answer

Can't open certain windows after trying to install Itunes


Encarta is actually Microsoft's Encyclopedia (http://encarta.msn.com). Did you try uninstalling iTunes at all?

Mar 21, 2009 | Apple iTunes

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