Question about Nikon COOLPIX L18 Digital Camera

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The lens extension is stuck more than halfway out.

The lens cannot be pushed in or pulled out. Sometimes the "lens error" message has appeared on the screen, but today it is just humming. The only way to turn it off is to take the batteries out. Thanks for your help.

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  • 3 more comments 
  • ecawegener Jan 23, 2009

    Thank you for the information. I appreciate it very much.

  • flygirl2_jon Feb 23, 2009

    i am having the same problem and I need to get my photos off my internal memory. Anyway to do this? I've tried to plug my USB cord into my computer but the camera doesn't register. Any suggestions?

  • rojas_karina Mar 01, 2009

    my Nikon is being so weird i put new batterys after it gets low battery and still it says low battery also my lens get stuck alot an now its still STUCK

    AHHHH!!!..........Help MEEEEEEEEEEEE

  • Anonymous Mar 10, 2009

    Lens will go open or close. Sent to Sony for what I thought would be warranty repair. Told me warranty will not cover the repair. Over $100.00 to repair and send back. More than I paid for the camera. Very frustrating.

  • Anonymous Mar 12, 2009

    I am having the same problem. The camera has not been dropped and is only a few months old.

    Sometimes it will reset, only to have Lens Error pop up in red again.

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  • 8 Answers

Hate to be the bearer of bad news, but when this problem occurs, about 90% of the time, it needs to be sent in for repair, and if not under warranty, can cost as much as the camera to fix.

Posted on Jan 22, 2009

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Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

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Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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