Question about Fujitsu ScanSnap Manager

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Problem installing Scansnap S510

I am attempting to uninstall old Scansnap software from the Control Panel the following message appears. "The same version as this product is installed. When you install this product, please perform, once uninstalling".
When I attempt to load the software for a new Scansnap S510 it attempts to uninstall the older software and gets the same message.

How do i uninstall the old

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This is probably due to the program using the same folder for the new version of the program. Best solution would be to uninstall the new version, uninstall the old version and then reinstall the newset version only.
Running a registry cleaner in between does not harm.

One other thing to try is an uninstall program, but I am not sure that will help.

Posted on Apr 23, 2009

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My am greetings creatacard select 6 will not down load, it says it has a erroe or problem, like mark on it. I had to clean my pc and all my old stuff wiped out the program, I need to put back my important...


Go to your control panel from start menu if using any OS other than Windows8. (W8 control panel=settings). At control panel menu, locate "change or uninstall program". Click on this selection and all of your installed programs will appear. Scroll own until "American Greetings Createacard" (or close variation) appears and highlight and click this selection. Now an uninstall option appears either on the same highlighted line or at top. Click uninstall and follow prompts if any appear; clicking "ok" or "yes" if they do. Once this program has uninstalled, you can download it again from the original source and it should operate now as intended.



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Apr 14, 2014 | Broderbund American Greetings CreataCard...

1 Answer

I have an IMac with a Fujistsu S1300. I upgraded the harddrive and now the scansnap application does not work. I have tried to re install the scansnap but it always gives the same message" General Error...


There might be a software package that you need to install that you can probably get from the Fujistsu main site. You'll need the drivers for the scanner. I think i've located the correct ones here:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

You'll want to download the proper package. The top one should include the S1300, just make sure you're downloading the correct one. Once downloaded, install, and it should properly function.

Dec 13, 2013 | Fujitsu ScanSnap Manager

1 Answer

Hello, I'm getting an error message on my ScanSnap for Mac. It's saying "undefined error 0xffffdcf7. Never had any problems till today. Please help !!


Hello,
I also had this issue. I was running an older version of Scansnap Manager.
I installed the latest update Version 2.2 (January 2011) and it works fine now.
Here is the link to the Upgrades.
http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Hope this helps

Jun 30, 2011 | Fujitsu ScanSnap Manager

2 Answers

I installed ScanSnap on Windows 7 under the administrator account and it works successfully. The problem is with the other non-administrator account. The ScanSnap icon was not installed on the...


OK; after giving up on lousy tech support I got it working after doing the following (not sure if all required, but this is what I did)
1. Gave admin rights to C:\Program Files (x86)\PFU
2. Updated to latest ScanSnap Manager V5.0 L21
3, Copied C:\Users\<admin acct>\AppData\Roaming\PFU directory to C:\Users\All Users

Good luck...

Mar 21, 2010 | Fujitsu ScanSnap Manager

1 Answer

Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
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    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
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    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
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    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

Mar 07, 2010 | Fujitsu ScanSnap Manager

1 Answer

Sending E-Mail Failed (0x80004005) - Fujitsu ScanSnap S510


You need to open Internet Explorer and add Thunderbird as your email program. Click Tools > Internet Options > Programs tab > E-mail: Select Mozilla Thunderbird from the drop down.

Jul 19, 2009 | Fujitsu ScanSnap Manager

1 Answer

PFUSSMON HAS STOPPED WORKING ON MY SCANSNAP S1500


Find your specific scansnap product and update it:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

A user had a similar issue and I found this update for the scansnap S1500 manager:

http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/s1500.html

This occurs with certain Intel dual core processors, so you might be effected accordingly.

--Rob

Jul 08, 2009 | Fujitsu ScanSnap Manager

2 Answers

Error while attempting to install ScanSnap Manager on Win XP Pro


Bypass installation wizard and just run the setup.exe file for ScanSnap Manager. Installation wizard is bugged.

Jan 09, 2009 | Fujitsu ScanSnap Manager

3 Answers

Driver scansnap


There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!

Jul 22, 2008 | Fujitsu ScanSnap Manager

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