Question about Minolta Dimage Scan Elite Film Scanner

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I have bought a A99HW 35mm Film scanner from Maplins

I have downloaded the disc and followed the instructions precisely, all that appear on my PC screen are copies of the negatives, can anyone assist me !

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There may be a newer versions of the software. What is the version you are using?
I take it that you get the unedited copies of the negative and not a photograph?

Posted on Oct 12, 2009

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In order to see these options, you must have the Film Adapter Unit (FAU) attached to the scanner. The FAU is designed to scan in 35mm film, either positive or negative. The scanner has no options to scan in mounted 35mm slides.

Does the scanner work for scanning at all? If not, you may have a communication problem between the computer and the scanner, i.e., the computer doesn't know how the scanner is configured so it doesn't show the options. If it's a communication problem, check for any other USB devices that might interfere with communication. Especially, some printers seem to take over communications. Try disconnecting all other USB devices (except keyboard, mouse, etc.), reboot, and see if the situation corrects itself.

Also, try the online troubleshooting database for this model at this link.

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