Question about Xerox Phaser 4500/YDX Printer

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Installed new 084K18470. Error e2-3 will not clear.

Can't clear paper jamm error. I talked to Clyde and they do have another printer to print to. The printer will not clear paper jam error message E2-3. Cleared all paper, removed trays, reseated paper, rebooted printer and the problem won't clear. Removed fuser unit and reseated. I did get it to print one sheet of paper and the second one jammed in the top as it exits. Installed the exit assembly part number 084K18470. Powered up the printer and the error e2-3 will not clear.

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  • Mike Spooner May 11, 2010

    Check the Rear-Door Interlock, and if removing the fuser got it working, what else did you touch? could be either fuser entrance or exit sensor... although error message refers to Tray1 make sure you dont have a scrap of paper-or paper dust in the 150p feeder.

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E2-3 is paper jam at tray 3 check paper path as paper exits this tray.
-Carl, please let me know if this helps.

Posted on Jun 25, 2009

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