Installed new 084K18470. Error e2-3 will not clear.
Can't clear paper jamm error. I talked to Clyde and they do have another printer to print to. The printer will not clear paper jam error message E2-3. Cleared all paper, removed trays, reseated paper, rebooted printer and the problem won't clear. Removed fuser unit and reseated. I did get it to print one sheet of paper and the second one jammed in the top as it exits. Installed the exit assembly part number 084K18470. Powered up the printer and the error e2-3 will not clear.
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• The cover is open. Close the cover. • There is no paper in the tray. Load paper in the tray. • The printer has stopped printing due to a major error. • The toner cartridge is not installed. Install the toner cartridge. • Your system has some problems. If this problem occurs, contact your service representative. • The toner is totally exhausted. Remove the old toner cartridge and install a new one.
Error Red Blinking
• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing. • The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner.
You are seeing the "PW Sensor Defect Error" because the printer is detecting a fault with the Paper Width Sensor.
The Paper Width Sensor is located on the print head carriage and detects the paper edge to prevent printing on the platen.
You can check the follwoing;
Ensure the print head cable is not damaged and makes good contact with the printer and print head carriage
Ensure the Paper Width Sensor is connected correctly to the print head carriage assembly
It may be necessary to replace the Paper Width Sensor
Flashing (approx. once every second): Out of paper Flashing (approx. twice every second): Mechanical error (Buzzer sounds once.) Most likely your paper feed is giving you the error. Remove the current feed, ensure there are no paper jam & insert fresh paper. If Mechanical Error :: Quick blinking Buzzer Sounds continuously for a pprox. 1 second :: Reset the Power switch Paper End Blinks.:: Buzzer Repeats a short 3-time sound twice at intervals of 0.5 second.:: Set a new paper roll. Paper Near End Blinks.(Once a second) :: buzzer Repeats a short 3-time sound twice at intervals of 0.5 second.:: Set a new paper roll.
Mechanical Error : If the printer mechanism has a greater load due to a paper jam, etc., the buzzer will sound and the SEL/ERROR lamp will blink to stop the printer mechanism. Paper End : If the printer has run out of paper, the paper sensor in the paper path near the print head will detect the end of the paper roll, turn on the buzzer, and blink the SEL/ERROR lamp to stop the printer mechanism. If the paper is inserted into the paper path, the paper will be loaded. Paper Near End : If the paper is running out, the paper near end sensor will be activated to turn on the buzzer and make the SEL/ERROR lamp blink. Even after the paper near end is detected, a command can be used to print by the specified number of lines. (See a description on the command for setting the number of print lines after paper near end detection) Finally Backup Data Clear : When the power is turned on, depending on the SEL switch operation, the backup data in the input buffer will be cleared according to the flowchart on the next page. To clear the input buffer, turn on the power while pressing the SEL switch. The following messages will be printed. "Clear Data in Buffer" "Cleared Data in Buffer" To print the data in the input buffer, simply turn the power on. The following message is printed and the data in the input buffer is printed. "Power Down(Data in Buffer)
This error E2,3 or Error 6000 from your computer; means that there is a paper feed error. it can be caused by a faulty paper feed motor, or a dirty timing disk film. to solve this problem check the paper load section, look inside is there any foreing body that block the paper feed roller.
This is HDD related problem, try : turn off copier pres 1 and 9 (hold it ) then turn on the copier. That initalizes the hdd defragmentation. if does not help, you need to change the hdd and "fill" it with system software.
I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.
First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.
Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints
If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler
Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.
If this is the first time you have seen this error, do the following:
Power off the printer.
Remove all installed paper trays.
Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
If everything is fine, reinstall the tray and power on the printer.
Try printing a few print jobs.
If the error does not return, continue using the printer as before.
Keep an eye on it for the next few days. If the error does not
return, it may have been an isolated incident.
If the error returns just as soon as you power on the printer or
when you try to print again, you will need to find out which paper
tray/paper source is causing the problem.
If the printer has only the one integrated paper tray, the problem
will be with either the tray 1 pick arm/autocompensator assembly or the
printer's engine/system board.
If the printer has more than one paper tray installed, try printing
from each paper tray one at a time. The best way to do this is to have
all of the paper trays empty and then proceed as follows:
Put paper in tray 1 only.
Print from tray 1.
If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
If you receive the error when printing from one particular tray, power off the printer to clear the error.
Power the printer back on.
Skip the faulty paper feed slot and move on to the next one (if
another one is present). If you can print from all but one of the paper
trays, this is the source of the problem.
If you have extra
paper trays/drawer units installed and the error occurs from only one
particular source, there are some things you can do as a temporary fix.
If the error is occurring from an OPTIONAL paper drawer/source,
power off the printer and remove the defective drawer from the printer.
You will then need to set up the printer to print from a different
tray. For information on removing an optional drawer, click here.
If the error is occurring from the integrated paper tray (tray 1)
AND you have optional paper trays installed, take all of the paper out
of tray 1 but leave tray 1 installed. Set up the printer to print from
one of the other paper tray sources (tray 2, tray 3, multi-purpose
And if your getting the same error then you need to get it serviced...