Question about Gateway 510 G Gamer (510SGMR) PC Desktop

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Can't open folders or programs on the start page or desk top

I uninstalled norton internet security to reinstall 2009 when a message came up it had a error occur. Thats when all the folders on the desktop turned to a blue folder, except internet explorer, recycle bin, my documents, which I can open. I'm at a loss as to what to do. Any help would be much appreciated.

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  • Dan rogers
    Dan rogers May 11, 2010

    Is there any way you can post a screenshot or somehow explain what you mean a little better?

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  • 112 Answers

Remove the program . then install it.

Posted on Jan 21, 2009

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1 Answer

I just purchased and installed Norton Internet Security 2011. I uninstalled the old Norton 2010 Every time I try to activate with product key it keeps saying wrong key for this product


Where did you purchase it from? Try to use a Norton Uninstaller to get rid of your old norton.
Make sure it is gone completely.. If you are still having problems with your Key
definately give the support desk a call

Jan 23, 2011 | Symantec Norton Internet Security 2009

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | Computers & Internet

2 Answers

How do you reinstall something


  • Hi, if your trying to "Re-install the Norton Security Software, and you had a problem or error while "Installing"; do the following: check the "Firewall," check to see if the Firewall is blocking the "Program" from being downloaded. Next check to see if there is already a "Security" software setup on the computer that is "conflicting with the download / reinstalling. You may need to have someone that have experience in checking theses areas if you have trouble finding them. I'm going to give you direct instruction to go to these areas you need to check. First, click on the "Start Button" when the window open, look in the (right side pane area) find the "Icon, Control Panel, click on it to open. There will be alot of listings, choose the "Security; Allow a program through Windows Firewall." There will be (3) buttons in the "Top" area of the next window, select the "Exception" button, click on the "Add program..." the window will change again, scroll through the "Programs until you find "Norton Security" and "highlight' just click on it, and "Click on the OK button. Restart the computer open the "software" you want to "Install / Reinstall and select to Install; follow all the instructions. Now if there is another security software interfering with the install, you have to go back to the "control Panel again, select to open, in the next window click on the (Programs) "Uninstall a program," find the software (highlight to uninstall), once you are finished, restart the computer; this will fix everything properly, if all goes well. "I hope for the best! Rating the solution is appreciated if you found it helpful, thank you."

May 12, 2010 | Norton Internet Security 2005...

1 Answer

Keperksy Internet 2009: Error message:


try to update your kaspesky online to resolve the database corrupt error.....usually this error occurs whenever you restore your pc to a previous date that make your database corrupted...goodluck

Dec 11, 2009 | Kaspersky Labs Internet Security 2009

2 Answers

My norton internet security has encountered an internal error 0x8007066e


You will need to uninstall and reinstall the program.

Sometimes programs go corrupt and stop functioning.

A simple reinstall fixes the problem 99% of the time.

Oct 03, 2009 | Symantec Norton Internet Security 2009

3 Answers

Norton Internet Security 2009 Causes Blue Screen of Death.


Hi there
Thats Norton for you! this is a very heavy and memory hungry program, it takes control of your computer and if you have not got enough system or virtual memory it will cause the pc all kinds of problems. To fix this either upgrade the system memory or don't use Norton, use AVG free instead, its a lighter program and lets you have some speed back over the internet.

good luck and thanks for using Fixya!!

Feb 11, 2009 | Symantec Norton Internet Security 2009

7 Answers

My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

Jan 27, 2009 | E-Machines eMachines Desktop PC

1 Answer

Need help


go to norton security center ( you can double clik at norton side taskbar at your desktop) clik on setting and arrange this to what you want. if it still happen ...uninstall this program using start menu---control panel--add/remove program---norton uninstall
then you mustrestart your pc/notebook then try to reinstall norton using your norton cd...good luck..

Jan 22, 2009 | Symantec Norton AntiVirus 2008: Windows

2 Answers

Trying to remove Internet Security to install Norton AntiVirus


Click on Start button
Click on Control panel
Double Click on Add and Remove program
Look for Norton Internet Security and Uninstall it.

Checking on regisrty

Clcik on Start
Click on run
type regedit
Double click on HKEY_LOCAL_MACHINE
Double Click on software
Look for Symantec Folder then delete that folder
Restart your computer.
Try installing your new program.

Jan 01, 2009 | Norton Internet Security 2005...

1 Answer

Can not complete installation of Panda IS 2009 on my computer


-You have to make sure that the current antivirus protection you have is already deleted, Then reboot the system.
-reinstall the panda again , If same problem encopuntered try to use some programs like REVo uninstaller.
-Use REVO to manipulate deleting all norton files like folder, registry file.
-Then reinstall panda again, If no..go Disable firewall and reboot system-reinstall panda .

Oct 11, 2008 | Computers & Internet

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