When dispensing ice the cubes do not "open" the door. The door can be opened manually from in or outside the door. Should the weight od the cubes open the door? How does the dispenser come off of the door from the outside?
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Re: Cubes do not fall thru the dispemser door
Sounds like the dispenser door solenoid has either rusted up or failed altogether. rusted up solenoid plunger is very common on the ge sxs. you can access it by grasping the disp control and pulling up and out at the same time (it will be kind of hard to do but it will come off). once you have the control cover off you will see another peice held on with 4 philips head screws remove the screws and pull that part out then on the right hand side you'll see and black solenoid hooked to the door of your dispencer that's wht needs to be replaced. thanks peyton
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Remove the ice bucket/container from inside the freezer compartment. Examine underneath at the front of the container to see if ice cubes are lodged between the metal blades. If cubes are caught in this area, they will prevent ice from dropping into the glass/cup.
We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze
There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me
Continuous ice production, too much ice in the bucket, ice cubes overflowing the bucket, ice cubes falling behind the bucket or ice lifting the chiller shelf can now be resolved by installing a redesigned feeler arm. The new arm is designed with a slight curve to cycle the icemaker “OFF“ before the cubes overflow the ice bucket. Order part number WR49X10103.
Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.
I had this problem. The root cause was that mineral deposits had built up in the ice cube tray. The ice would not "dump"... but stayed in the tray after the dump cycle. I did not catch it quickly and eventually the plastic frame broke. That was easily replaced. Inspect the ice tray to see that all cube surfaces are smooth. If there are mineral deposits, they need to be removed. Do NOT scrub with anything abraisive or you will ruin the tray. As you are looking straight on at the Ice maker, with the bin out, depress the small black retangular tab. The tray assembly will come apart to remove the tray. Rinse the tray, then fill with warm vinegar. Let it soak. You may scrub with soft cloth, finger or fingernail to remove deposits. Replace the tray and you should be in business.