Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Cubes do not fall thru the dispemser door

When dispensing ice the cubes do not "open" the door. The door can be opened manually from in or outside the door. Should the weight od the cubes open the door? How does the dispenser come off of the door from the outside?

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  • jakek61 Jan 21, 2009

    Hey- just replaced the 7watt bulb that blew out several months ago and although the light does not work something "clicked" and now cubes come out. The light does not work but when in on position the cubes fall. Hurray

  • Anonymous Jan 21, 2009

    the water and ice is not coming out of the despenser on the outside fo door.

  • jakek61 Jan 21, 2009

    Boo. Now it is back to not working. Maybe something as simple as a bad connection. So still need answer to the original question.

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  • 410 Answers

Sounds like the dispenser door solenoid has either rusted up or failed altogether. rusted up solenoid plunger is very common on the ge sxs. you can access it by grasping the disp control and pulling up and out at the same time (it will be kind of hard to do but it will come off). once you have the control cover off you will see another peice held on with 4 philips head screws remove the screws and pull that part out then on the right hand side you'll see and black solenoid hooked to the door of your dispencer that's wht needs to be replaced. thanks peyton

Posted on Jan 22, 2009

  • peyton thompson
    peyton thompson Jan 22, 2009

    after reading your subsuquent comments i am thinking that instead of a bad solenoid you possibly have a bad mother board. all the power for the disp comes from the motherboard located on the rear of your refrig. the fact that it worked temporairly after replacing the bulb lends weight to this as well. good luck. peyton...

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