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I bought a "dine" revolving cake stand for my sister's birthday. When we tried to assemble it it seemed that there was a piece missing as the stand would not assemble to seven centimetres height or anything approaching this. The store in Retford could exchange it but only for two tier cake stand. My sister really liked the other cake stand. So I went to Preston Rd in Hull and bought another, the last in store but looking into the box the parts were exactly the same. There is a cut out on the polystyrene packing the size of a cylindrical stem which was empty on both occasions. I bought the original one in Withernsea. Is there anything that can be done about this? At the moment neither stand that I have bought corresponds to the image on the box or the stated measurements.

Posted by Anonymous on

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Take it back to the shop where you got it and ask for a refund as it is not as described
you can contact the manufacturer or distributor and complain to them about the missing parts

Posted on Mar 19, 2017

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