Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

IOCR application has encountered a problem and needs to close.

An internal error occured while processing the document.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 97 Answers

Hi, 

i think u get that error message when u scan a document and store in pdf format, there is several reason for that, u can try any one of the following steps, 

1) in add an remove program, remove or uninstall  a software called OCR by read iris.
2) down grade ur adobe reader to version 7 r below, it should resolve the issue.........

Regards,  raj_p5983

Posted on Jan 22, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

A printer error has occurred. See your printer documentation


Which printer? Try looking for user manual (documentation) here: Download Free Manuals

Jan 05, 2016 | Printers & Copiers

1 Answer

Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Feb 15, 2015 | Canon PIXMA MX340 Wireless Office...

1 Answer

How to fix fault 116-365 of wc 5330


Solutions for : Fault Code 116-365: An Internal Shutdown Occurred After an SPL Processing Error Related Fault Code: 116-365 Solutions ranked by relevance:
  1. Delete All Jobs From the Job Queue
  2. WorkCentre 5325/5330/5335: Power the Printer Off and On

May 27, 2014 | Xerox Printers & Copiers

1 Answer

My hp scanjet 2400 stops at warming up then shows unexpected error. please help


Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
  1. Click Start , point to Settings , and then click Control Panel .
  2. Click Add/Remove Programs .
  3. In the list of programs that displays, look for the following entries:
    • HP Image Zone
    • HP Photo and Imaging Gallery
  4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
  5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
  6. If the issue persists, try the next solution.
Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 10, 2011 | Printers & Copiers

1 Answer

I need a list of erro codes and definations for xerox workcentre 7232 serie. and I want the solution to my xerox workcentre 7232 copier. when switched on it shows erro 093-311


When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.
002-770 The job template could not be processed due to insufficient hard disk space. Delete unnecessary data from the hard disk.
003-750 No document was saved for the double-sided Booklet Creation feature. Check the setting of the double-sided Booklet Creation feature.
003-751 The specified document area is too small. Select a higher resolution or a larger scan area.
003-754
003-755 An error occurred in the document scanner. Reset the document, and scan again.
003-756 The fax document is completely white. Check that the original is not white, or that the front and back sides have been reversed.
003-760 Incompatible features are selected in the document scan conditions. Check the selected options.
003-761 The paper size in the tray selected by auto tray switching, differs from the paper size in the tray selected at the tray selection. Either change the paper size for the tray, or change the paper type priority setting.
003-763 An error occurred when reading the Gradation Adjustment Chart. Place the chart properly on the document glass.
003-780 Compression of scanned data was unsuccessful. Lower the resolution or reduction/enlargement ratio to reduce the data size, or send the document in
smaller segments.
003-795 The reduction/enlargement ratio exceeds the setting range when the scanned document is enlarged/reduced to the specified paper size. Directly enter the reduction/enlargement ratio, or change the paper size.
003-981 Stapling mixed size documents is available only for documents with the same width. Cancel the staple feature or reset the documents with the same width.
005-210
005-275
005-280
005-283
005-284
005-285
005-286 An error occurred in the document feeder. Contact the Xerox Welcome Center.

Jan 16, 2011 | Xerox Printers & Copiers

1 Answer

I have a Canon Image Runner 3230 which we also use to scan PDF files into our snap drive. When scanning a large job build, if the machine jams, the documents already scanned in the job build are lost. Is...


Hi mail. Let me tell you a workaround for this problem.First of all I understand every aspect of your question and problems as the document feeder for the ir 3220 is about the biggest piece of **** I've ever seen and I have been working on copiers since 1988.And when you use the "Universal "SEND" " function I also realize that for example if you have scanned a 500 page document and it jams at 499 you have to start all over again.That because the copier has established communication with the server directly during the "send" process and when an error {document paper jam} occurs, for whatever reason the error cannot be reconciled on the fly. BUT!!!!! :-) If you scan the same document(s) to the "Mailbox" function the copier can and will allow you to recover from such a mishap as the process you are conducting is all happening "on board" the device so if a jam or misfeed occurs in the document feeder during the scanning process the copier will tell you to put the stack of originals back in the feeder with page 1 on top.Then the copier will begin to feed the originals quickly merely to count the pages till it finds the the one it jammed on.Once it counts to the original it failed on it will resume the scanning process.THEN...... no matter how many failures have occurred during the process, once you are done the "SEND" function will appear as an option.At this point you will be viewing the "batches " of documents in the display because if it is a large document you will not have been able to put the entire bulk in the feeder at once.Now highlite all of the"files/batches" and hit EDIT. Under edit will be the "merge" option. Select merge and all the batches you have highlighted will be merged together into one big document.NOW selest SEND and designate the location you wish to send it to.Since the document in its entirety resides correctly in a "mailbox/hardrive" storage area it can be sent with no fear.I have many customers with this same difficulty and this has been a lifsaver. hope this help,and have a better day! :-)

Feb 10, 2010 | Canon imageRUNNER C3200 Copier

1 Answer

After the scan, the program cannot save the file.


Alright, Open the "paint " program from all program/accessories/paint".

click on the file and click on the option scanner and camera wizard after that you will get a option for "scan" please click on scan to make and change and once when scan get complete. click on file and click on the save as to save the document.

good luck.

Nov 13, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I have an Officejet 5610 All-In-One and when I am trying to scan, while processing, I am getting "Internal DRS error 1500:c0:300". How can I solve this please?


Search the HP knowledge base for more ideas. You didn't say if that error message is showing up on your computer or on the LED panel of the printer.

Sounds like your trying to scan a document. Make sure the application that is supposed to receive the document is installed.

Oct 10, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Xerox WorkCentre 24 error code 116-385


An internal shutdown occurred after an IDC (scripting language) processing error.
arrwup.gifInitial Action Power Off/On
arrwup.gif Procedure Reseat the ESS ROM and NVM PWBs. If the problem persists reload software ( GP 7).
If the problem persists, replace the ESS PWB ( PL 13.2).

Apr 24, 2008 | Printers & Copiers

3 Answers

Save scanned document in PDF


didnt' know you can scan to pdf. what software does that?

Feb 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

2,255 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...