Question about SanDisk Sansa e250 MP3 Player

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Sansa MTP MSC mode problems

I just got my 2nd Sansa. The first lasted 2 months and froze-up and could not reset. I called Sandisk and they took it back UPS Prepaid. That's not the problem. The New unit is doing the same thing as far as there software is concern. I am using Windows XP service pack 2 and windows media player 11. If I use the unit in MSC mode I get the safe to remove Icon on the bottom of the screen and can disconnect it. But can't load anything by drag and drop because the music folder does not show in windows. If I use windows media player it don't sync well puts 2 copys of the files on the drive and can't remove the songs I don't want. If I use the unit in MTP mode. I can drag and drop and use windows media player to install and remove files BUT I CAN'T GET THE SAFE TO REMOVE ICON. With out it I will blow the unit again. Any Ideas.

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1 Answer

In MSC mode you have to turn on "show hidden files "(and folders) in order to see the MUSIC folder. SanDisk has a Video Tutorial on thi issue on their website.

Posted on Jul 05, 2007

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

SanDisk Sansa froze on song screen, wont unfreeze


Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.

Feb 02, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

It Froze up


Try a reset, to reset the player : 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn it back on and see if she works.

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

2 Answers

Have sansa 4g MP3 player. it's screen is frozen. Froze during playing a song, was about 14 seconds in the song. I do not have manuals, and can find no reset. is only 2 months old!


Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

Dec 30, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

My sansa sanclip just froze.iit was charging and


Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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Solution 2:
Updating the Sansa Clip Firmawre:
  1. If it's not installed yet, download and install the Sansa Firmware Updater.
  2. Connect your Sansa Clip to the computer.
3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

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3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
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5. Click Download Now. Firmware downloads and updating starts.

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6. Click Finish after the firmware has been downloaded.

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7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.


Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I turned the mp3 player on and everything froze and it wont even shut off.


Reset
If the Sansa
®
Clip player freezes up, slide the Power Button up and hold it for
approximately 15 seconds. This is like a power down of the device. Once you
perform the reset, the adjustments you made during the last operation will be gone.

www.sandisk.com
get the manual for your player.

Aug 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk froze


reset it there shhould be a little botton on the back get a pencil to reset it

Mar 16, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Black screen


It sounds like the device is defective..Please call sandisk so they can setup a RMA return for you..
:
1-866-SANDISK (726-3475)
7 days a week:
4am. - 10pm. Pacific Standard Time
7am - 1am Eastern Standard Time

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

6 Answers

My scandisk sansa clip mp3 player is fozen at the refresh database screen


I actually called the 800 sandisk number and the guy was helpful (after some annoying personal questions).
Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT! But you will be able to use it again. I was assuming all my stuff was gone, it was just copies from my computer anyway.

This worked for me and now I just have put my music back on it.

Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!


Feb 16, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Navigation ring not working


Unfortunately, it wlooks like its time to return the unit to sandisk

Aug 06, 2007 | SanDisk Sansa e250 MP3 Player

9 Answers

Sandisk e250 mp3 player froze up and won't turn off!


To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.

Nov 15, 2006 | SanDisk Sansa e250 MP3 Player

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