Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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30GB blinking zune logo

I picked up a 30GB Zune rather cheap with the only problem being it would not power on, simple fix right? BATTERY! WRONG! It didn't help, still have the ''blinking zune logo'' every time I try to power it on. If I keep it connected to power, i.e. the computer (without the Zune program open),an external battery or an AC adapter it works fine.

Any suggestions anyone?

Posted by on

  • Nytryder Jan 28, 2009

    UPDATE: My Zune is fixed!

  • lt_cmdr_bob_
    lt_cmdr_bob_ May 11, 2010

    So it plays and everything normally on usb or ac?

×

6 Suggested Answers

ThaMp3Doctor
  • 8596 Answers

SOURCE: ZUNE 30GB Zune Music... Problem

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

SOURCE: Microsoft Zune flashing screen

Mines doing the same thing!!!!! It started when I was in Vegas. I've had it a little over a year now. Pissing me off!!!!!!!!!!!!

Posted on Aug 31, 2008

  • 1 Answer

SOURCE: zune player

As a last resort or if you are receiving error code C00D2772, erase the device, and then sync your content again. To do this, follow these steps:

  1. Start the Zune software on the computer.
  2. Connect your Zune device by using the Zune Sync Cable.
  3. Click Settings, and then click device.
  4. Click SYNC OPTIONS, and then click ERASE ALL CONTENT.
  5. When you receive the following message, click Yes: Please Confirm. Are you sure you want to erase the contents of the connected Zune? You receive the "Erase All Content" message. This may take several minutes. Do not move or disconnect the Zune device until the message disappears.

Posted on Dec 02, 2008

  • 1 Answer

SOURCE: Broken Zune 30gb lcd's

http://www.rapidrepair.com has these too: http://www.rapidrepair.com/shop/zune-parts.html

Posted on Mar 25, 2009

  • 34 Answers

SOURCE: MY 30GB ZUNE KEEPS SAYIN RESTORE ZUNE DEVICE FIRMWARE.HELP MEEEEE

Try this KB article
http://support.microsoft.com/kb/945278/en-us

Posted on Jun 13, 2009

lt_cmdr_bob_
  • 37 Answers

SOURCE: 30gb zune only has black screen

Try these ideas first, except calling for service since it's out of the warranty: http://support.microsoft.com/kb/931912. If this doesn't work then, you'll have to erase all the content on your Zune through the buttons on it and use the Zune software to restore the firmware and getting it to boot again. If this doesn't work, then the hard drive may be bad in the Zune and will need to be replaced. If the hard drive is bad, you'll usually hear a lot of repetitive clicking. I hope this helps.

Posted on Oct 06, 2009

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Tip

Dec 31 zune 30 melt down! from zune website


Hi guys,
I wanted to start a sticky thread to give you a place to discuss the issue with the Zune 30's freezing. Rather than hijacking other threads or creating tons of repeat threads, please post here if you want to discuss.
I will post any information I have in this thread as it becomes available. You can also monitor http://www.zune.net/en-US/support/default.htm for updates on the issue.
I can assure you that the team is working to understand and resolve the issue as soon as possible. My apologies to all of those that are affected by the problem. Thank you for your patience!
-Matt
=-=-=-=-=-=-=-=-=-=-=
[Update - 2:20pm PST]
Hi guys,
I just got an update from the team that I want to share with you. Great news! It looks like this issue will resolve itself over the next 24 hours. Please read the response below. Thank you all for your extreme patience with this!
-Matt
=-=-=-=
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on zune.net (zune.net/support).

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.

Q: Why is this issue isolated to the Zune 30 device?
It is a bug in a driver for a part that is only used in the Zune 30 device.

Q: What fixes or patches are you putting in place to resolve this situation?
This situation should remedy itself over the next 24 hours as the time flips to January 1st.

Q: What’s the timeline on a fix?
The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.

Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008?
There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.

Q: What is Zune doing to fix this issue?
The issue should resolve itself.

Q: Are you sure that this won’t happen to all 80, 120 or other flash devices?
This issue is related to a part that is only used in Zune 30 devices.

Q: How many 30GB Zune devices are affected? How many Zune 30GB devices were sold?
All 30GB devices are potentially affected.

on Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I have Zune 30GB mp3 player. When I try to charge it using computer or wall charger, it tries to turn on and makes some clicking sound and turns off again. It does it repeatedly but can not charge it.


the zune does this if the battery doesn't work (needs a charged battery to power on). battery is either defective or disconnected. there is a zune repair guide that shows you how to fix it

Apr 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My 30gb zune is frozen with the zune logo on the screen.


Hi as of last night every zune30gb in the world went frozen go to zune web page and go to support on the zune page and put in a repair request i also have a zune30gb so i hope they will be fixing the problem soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 30GB is frozen on the start up thing!


Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Frozen zune


just try letting it die completely and the try charging it up.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

8 Answers

Zune 30g screen logo won't go away!


okay so the solution is that tomorrow your zune will reset itself about noon

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Help My Zune Turns On But Blank Screen


Hi guys,
I wanted to start a sticky thread to give you a place to discuss the issue with the Zune 30's freezing. Rather than hijacking other threads or creating tons of repeat threads, please post here if you want to discuss.
I will post any information I have in this thread as it becomes available. You can also monitor http://www.zune.net/en-US/support/default.htm for updates on the issue.
I can assure you that the team is working to understand and resolve the issue as soon as possible. My apologies to all of those that are affected by the problem. Thank you for your patience!
-Matt
=-=-=-=-=-=-=-=-=-=-=
[Update - 2:20pm PST]
Hi guys,
I just got an update from the team that I want to share with you. Great news! It looks like this issue will resolve itself over the next 24 hours. Please read the response below. Thank you all for your extreme patience with this!
-Matt
=-=-=-=
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on zune.net (zune.net/support).

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.

Q: Why is this issue isolated to the Zune 30 device?
It is a bug in a driver for a part that is only used in the Zune 30 device.

Q: What fixes or patches are you putting in place to resolve this situation?
This situation should remedy itself over the next 24 hours as the time flips to January 1st.

Q: What’s the timeline on a fix?
The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.

Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008?
There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.

Q: What is Zune doing to fix this issue?
The issue should resolve itself.

Q: Are you sure that this won’t happen to all 80, 120 or other flash devices?
This issue is related to a part that is only used in Zune 30 devices.

Q: How many 30GB Zune devices are affected? How many Zune 30GB devices were sold?
All 30GB devices are potentially affected.

Nov 09, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30GB Zune turns off


i had the same problem
try this it worked for me conet you zune to a charger externaly ie not on the computer
through the mains plug adapter it works fine but when i unplug it go back to flashing on and of
let me know how you get on

Oct 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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