Question about Brother DCP-7020 All-In-One Laser Printer
Ok, we had a paper jam. But after clearing all the pages out without tearing any of them, the Rear Cover Open error message continues to show. I've followed the procedure for clearing a jam from the Brother website, but the error message still shows. Does anyone know how to clear this, override it, or fix the broken microswitch that is reporting an open cover? Much thanks in advance.
The question was posted in the Brother DCP 7020 All In One Laser Printer forum, so it must be one of those machines. This was fixed with a $79 service charge at the local Brother repair center.
Posted on Aug 03, 2007
First of all, whats the model # on machine? ray
Posted on Aug 02, 2007
First, try shutting off, and unplugging the printer to do a reset on the micro & logic circuitry. If you actually have broken switch or lever which actuates the switch, then an obvious solution is to replace said broken part. Or, if indeed a switch, you could possible bypass & defeat the switch so it doesn't sense the door open. If this is an actual mechanical switch bypass is fairly simple. You will need to find out if the non-fault (normal operation) condition is either an Open or closed switch and either short across the switch contacts (closed) or pull a wire off (open). If desperate to get the printer running, bypass the switch, use the printer, and get a replacement part ordered in the meantime, then install the new part to restore proper operation.
Posted on Jul 04, 2007
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