Question about Brother DCP-7020 All-In-One Laser Printer

3 Answers

Rear Cover message stuck on

Ok, we had a paper jam. But after clearing all the pages out without tearing any of them, the Rear Cover Open error message continues to show. I've followed the procedure for clearing a jam from the Brother website, but the error message still shows. Does anyone know how to clear this, override it, or fix the broken microswitch that is reporting an open cover? Much thanks in advance.

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3 Answers

The question was posted in the Brother DCP 7020 All In One Laser Printer forum, so it must be one of those machines. This was fixed with a $79 service charge at the local Brother repair center.

Posted on Aug 03, 2007

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First of all, whats the model # on machine? ray

Posted on Aug 02, 2007

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First, try shutting off, and unplugging the printer to do a reset on the micro & logic circuitry. If you actually have broken switch or lever which actuates the switch, then an obvious solution is to replace said broken part. Or, if indeed a switch, you could possible bypass & defeat the switch so it doesn't sense the door open. If this is an actual mechanical switch bypass is fairly simple. You will need to find out if the non-fault (normal operation) condition is either an Open or closed switch and either short across the switch contacts (closed) or pull a wire off (open). If desperate to get the printer running, bypass the switch, use the printer, and get a replacement part ordered in the meantime, then install the new part to restore proper operation.

Posted on Jul 04, 2007

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Paper jams at toner cartridge, printer service maintenance kit installed


Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

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I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

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Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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Jamming problem


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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