Does it pick up any at all? you need 3 to get a fixed posistion. If you see one or two picking up then it may be your location. Also try doing a firmware update, I have seen that fix this problem on other units.
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if it shows 9-11 satellites, it has aquired them. let it sit for a bit until it gets the proper data for them. if it has just been turned on for the first time or is left off a lot it may take 3-5 mins to figure out its locations.
make sure the gps have a full view of the sky. leave it in aquiring mode and let it sit there. My Emap took up to 35 mins once to reaquire the sats and get the updated info needed for position info.
if the unit has been off for a long time or moved a long distance from where it was last turned on, it can take a while for it to come back up.
My garmin will idle after turning it on "aquiring satelites", after awhile it will give me the white screen "trouble tracking satelites, are you indoors now?" answer "no"when the garmin asks you if you are in a particular state answer "no". It works for me everytime, don't know why, just that it works to lie sometimes.
I have a 276C that has the same problem. Garmin has a unit with this
problem and is working on a solution. The problem is that the real time
clock loses time when the unit is turned off and disconnected from a
power source. As a result when you turn on the unit it thinks the
satelites are in a different orbit than where they actually are. The
unit will continue trying to aquire forever and not find the satelites.
You have to select "New Location" from the menu and select "Autolocate"
and the unit will start to look for any satelites in view. The unit
should get a fix within 15 minutes. This is a very frustrating problem
having to reset it every day. There is a new version of firmware (5.3).
I don't know if the problem has been fixed with this release.